I am writing to express my confusion and concern regarding the recent ban on my account. I have only played for approximately 60 hours and am currently ranked in Bronze, so I was very surprised to receive a ban notice.
I genuinely do not understand the reason behind this action, as I have always tried to follow the rules and play fairly. At the time of the ban, the following software was running in the background on my system:
- Microsoft Phone Link
- ASUS Driver Management Software
- Riot Vanguard
- Riot Client
- OneDrive Personal
- OneDrive for Education
- Windows Defender
- ASUS DriveHub
I want to attach a screenshot showing these programs of my screen. If any of these applications triggered the ban, I would greatly appreciate clarification so I can avoid similar issues in the future.
I kindly ask you to review my case and provide more details about the reason for the ban. I am more than willing to cooperate and take any necessary steps to resolve this matter.
Can I see the replay of the matches that were deemed as cheating? I’m just a newbie, and if I’m considered cheating, then that’s actually my glory.