Why is hate speech allowed in this game?

Since the game already has profanity filter we know that Blizzard can detect certain words. Why are they not treated automatically as hate speech? Why is there a necessity of multiple reports per person to get their chat logs inspected? Why are these people not banned instantly?
This game is rated as “Teen” which says “infrequent use of strong language”

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It isn’t.

report it and they get punished.

The punishments are waaaaay too soft… But they get something.

Overwatch has no report system, in fact we the players are the report system. Action only gets taken if we, not the devs, deem it offensive enough. So the more people report player x for hate speech, the quicker they are suspended for 10 minutes.

Honestly, it’s wiser to just block nasty people instead of waiting for the report system to do something. A handful of nasty players out of your player pool won’t make the slightest difference in queue times, but it will weed out the rotten apples in your region.

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I don’t see what you’re trying to say with the first sentence since the first thing is false and then you literally prove that Overwatch itself has a report system.

Plus are you saying to just block instead of reporting? I’d recommend doing both, since well not reporting them will mean they’d still get free rein over everything.

It is called sarcasm my friend. Sarcasm.

I’ll elaborate. There is no team of Blizzard staff sifting through reports, reviewing complaints of racism, bullying, “hate speech”, etc. It’s just automated, a tick based system. WE are the report system. What we report and deem unacceptable results in suspensions and bans so it’s all us.

It’s a lazy hands-off system which doesn’t result in appropriate punishments anywhere near fast enough.

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Again, I don’t know why I need to say this constantly but you cannot perceive sound through text so you need to make an assumption.

Well, that would be addressing Customer Support Agents which do look through reports.
…some since pretty much 99% of it is most likely automated and Blizzard doesn’t want to expand in that department sadly enough.

Though i think it’s wrong to say that Overwatch doesn’t have one, even if used as an analogy.

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