I just bought Overwatch on Xbox One disk and downloaded the game. When I launch it, it alternates between “Connecting…” and “Performing initial setup…” but never loads.
Greetings wilbree2!
Thanks for reporting this issue.
Can you make sure that your XboX Live account is linked with Blizzard Account and try again?
Should that solution fail, please go through troubleshooting steps provided here.
Best regards