Attempting to reconnect error

Hi guys,

I encounter the problem with “Attempting to reconnect” error, only option I have is to “Surrender”.

I know there was a patch released a few weeks ago on this matter, however, I am still experiencing it, sometimes after 5 min in game, or after 30-60 min…

I tried the following:

  • Windows 10 Install, 1 week since install (that kinda rules out Flush DNS or other things), same result as with the “old” Windows 10.
  • Have 3 LAN cables connected to my router, same problem on all of them

To try:

  • another router in place, instead of my own.

Traceroute to 185.60.112.157 and 185.60.112.158 are good, 10 hops, 53ms is the top latency I had.
Traceroute to 185.60.114.159 goes only until => hop 8, 40 ms, be2-pe2-eqpa4.as57976. net [137.221.77.73], timeouts afterwards.

Did some winMTR diag, with the following results:
IP address 185.60.112.157
Can not attach picture, but with et-0-0-2-br02-eqam1.as57976. net I had at the beginning a 100% fail, it showed as “No response from host”. Then it came back…

Host --------------------------------------------- %|Sent|Recv|Best | Avrg | Wrst | Last |
LinksysEA2750 --------------------------------- 0 | 262 | 262 | 0 | 0 | 6 | 0 |
|10.0.0.1 ------------------------------------------ 0 | 262 | 262 | 0 | 1 | 7 | 1 |
|10.30.3.129 ------------------------------------- 0 | 262 | 262 | 1 | 2 | 40 | 16 |
|10.220.128.77 ---------------------------------- 1 | 254 | 252 | 31 | 36 | 105 | 40 |
|195.66.226.234 ------------------------------- 0 | 262 | 262 | 33 | 37 | 139 | 33 |
|ae1-br01-eqld5.as57976. net ------------ 0 | 262 | 262 | 33 | 36 | 93 | 34 |
|et-0-0-2-br02-eqam1.as57976. net ---- 3 | 233 | 227 | 0 | 80 | 4500 | 38 |
|et-0-0-67-pe01-eqam1.as57976. net – 0 | 262 | 262 | 37 | 41 | 97 | 38 |
|137.221.66.43 -------------------------------- 0 | 262 | 262 | 37 | 38 | 51 | 38 |
|185.60.112.157 ------------------------------ 0 | 262 | 262 | 33 | 33 | 45 | 33 |

IP address 185.60.112.158
Went pretty well for most of the test, had some drops, 1-2% on almost all listed traces.

IP address 185.60.114.159

460+ packets sent, had drops from the start, starting with my connection.

|Host ---------------------------------- % loss|Sent|Recv|Best|Avrg|Wrst|Last|
|LinksysEA2750 ------------------------- 64|133|49|0|0|0|0|
|10.0.0.1 ----------------------------------- 15|297|254|0|2|25|1|
|10.30.3.129 ------------------------------- 1|464|463|1|3|64|2|
|10.220.128.77 ---------------------------- 0|468|468|31|38|120|33|
|195.66.226.234 -------------------------- 1|461|459|32|38|113|33|
|ae1-br02-eqld5.as57976. net -------- 1|464|463|39|44|133|40|
|et-0-0-2-br02-eqpa4.as57976. net - 2|440|434|50|74|3959|51|
|be2-pe2-eqpa4.as57976. net -------- 1|464|463|39|41|116|40|
|No response from host -------------- 100|94|0|0|0|0|0|
|No response from host -------------- 100|94|0|0|0|0|0|

This list goes further, but everything is “No response from host” (22 hops in total, 2 listed above)

Thanks for checking.

Same here. Just installed the game - and it’s completely impossible to play. Inevitably - whether it’s after 3min or 30min - it loses connection and cannot reconnect.

My internet is working just fine.

hi there, the same problem by me,
but i see no respond to You from support, not good :frowning:
what should we do, game deinstall or waiting till it get good again?

Hello,

@dejeuro: You are having 64% packet loss at the very first hop in one of the traces that’s something you need to sort as normally that would be 0% and it does affect your connection going on in the bottom nodes.

The first hop is the communication between your PC and the router in the home network/LAN, so to sort check if you need to update your motherboard/network-card drivers. Also if you are using a WiFi connection please try using the cable instead and make a test. The other issue can be the router you are using in which case you will need to contact your ISP and check with them if you need a firmware upgrade or a replacement.

Also, for everyone, please try the following steps: