https://i.imgur.com/OhbfaBq.png

when I try to view certain people’s profiles, who I have added as an email friend, I get an error. This only happens when they are offline.

Obscured people’s surnames to protect their privacy.

Some profiles will work sometimes when they are offline others will not work any time they are offline.

EDIT:
Moved from technical support to general?
As per the screenshot in the heading, I’m getting errors, how is this not technical support?

Heya,

Thank you for reporting the bugs you find, and helping the developers improve the game for us all. This is not the right place to report bugs though, post any bugs you find on the dedicated bug reporting forum instead.

Submissions posted there have the benefit of allowing a community discussion around high-impact bugs, which can occasionally help in prioritizing them. If you want to check on a bug, we also keep a list of known active issues at the top of that forum that all players can see.


Have a few seconds to spare? Let me know how I’m doing!