SC2 Crashes when I click on "Friends" button in Ladder window

StarCraft II Technical Support
1

I visit my profile,then click on Ladders button,then on Friends button and then my SC2 application crashes.

2

Hello Dominotik,

I’m sorry to read what happens when you click on the Friends button in Starcraft II. To sort first I suggest you to go through this guide. Select your OS in that page and follow also the Advanced Troubleshooting section if necessary.

If the problem persists and you are on Windows try first resetting the Windows Management Instrumentation (WMI) Repository following these steps below:

Press Windows+Q and type this into the search bar that pops up: cmd

Right-click on Command Prompt and select Run as Administrator

Enter the following commands into the command prompt window one at a time. Press Enter after each command. Any time you get a confirmation prompt, confirm the prompt. One of the commands may also tell you the WMI service is already started. This is okay.

  • net stop winmgmt
  • winmgmt /resetrepository
  • net start winmgmt

Now, exit the command prompt and restart your computer, then retest running the Battle.net application.