Starcraft 2 keeps crashing on launch (for months now)

StarCraft II Technical Support
1

I don’t know what exactly happened that made this happen, but ever since somewhere in may, my SC2 keeps crashing whenever I launch the game… It goes like this:

I press play, I get to see the loading screen background, sometimes for about a second or so I get to see the login screen and see the “autenthicating” message appear and then it crashes…

I have tried everything, fixing the game, uninstalling and reinstalling, reinstalling drivers, … I thought it was maybe just some problem with an update, so i just stopped playing for a while, i had finals anyway and after finals i would leave for vacation anyway, but now that I wanted to play again, the same problem persists… All my other games work perfectly fine, all Blizzard games work perfectly fine… I only have this issue with SC2 and I don’t know how to fix it

PS: This problem occurs on a laptop with dual Intel-nvidia graphics, GPU: GTX1060
CPU: Intel I7-8750H
16Gb ram
Using Windows 10

2 Likes
2

Good morning Rainbowrider,

I am sorry to hear about your issue and I can see, that you have tried a few things already. I just want to make sure, did you go through all of these steps here?

Kind regards

What’s your opinion?

3

I’m having the same problem. I’ve tried deleting and redownloading as well as scan and repair after the download. Also, I downloaded the latest drivers. My system is well over the specs needed. I just want to play :frowning:

4

Same here. I’ve been trying everything.
Hearthstone also crashes soon after launch. Very Frustrating.

Can someone help please?

5

I’m having same issues can someone please help!!

6

Hello,

This forum post is 7 months old, bumping or necroing old posts is against the forums rules. In these cases you need to open a new topic where you can refer the old one. So I’m closing this now.

Regarding the issue, if you followed all the steps in the mentioned guide here, including the Advanced Troubleshooting ones, then please check also this other guide and do the steps in there that you haven’t tried yet.

If the problem persists please create a new forum post and provide your System Files and a WinMTR trace which checks your ISP connection path. You can upload these files on Pastebin and reply here with the Pastebin link using the preformatted text option (</>).