Writing an Effective Post
Before creating a new thread, be sure to search the Blizzard Support Site. Additionally, performing a quick forum search before posting may yield helpful results.
If you’re still unable to resolve your issue, feel free to open a new thread with a descriptive title and a list of the troubleshooting steps you have already tried.
Providing relevant information will also expedite the diagnosis process greatly:
Installation and patching issues should include any error messages you are seeing.
Connection and latency issues should include your country, ISP as well as a Traceroute and Pathping.
Performance and stability issues should include when the issues began and a link to your system files.
You can share links in your post as
Preformatted text by highlighting your link and clicking the </> icon or writing the link between ``. To share files with us, you can use a page like Pastebin.com or share directly with us through OneDrive.
NOTE: If you have an issue with payments or your Blizzard account, we’re unable to assist on public forums for privacy reasons. Please contact our support team directly and they will be more than happy to help.