Game Not Launching

Technical Support
63

How does a patch remove a game file

1 Like
64

how does it take them a week to fix this lol

5 Likes
65

Must be doing it with their eyes closed

3 Likes
66

Anyone know if it’s fixed yet

2 Likes
67

It’s not mate :frowning:

1 Like
68

What is taking them so long it literally can’t be hard for them

1 Like
69

I know this is a stupid question but as anyone tried uninstalling it and re installing it again if so did it work or no

2 Likes
70

spam whit ticket to blizzard, I send new ticket ever dag.

1 Like
71

It doesn’t work

2 Likes
72

At least they are keeping us up to date with an update every day.
So we do not have to think incorrectly that they absolutely don´t care about this topic.

And just saying:
In Battle net is written mac users have problems to start the game.
That´s wrong.

  1. It´s not the fault of “mac users”
  2. We do not have “problems” to start the game because
  3. THE GAME IS NOT STARTING.

Maybe someone will have a look on this any time in future.

11 Likes
73

It’s very funny that it’s a problem with Mac only and can’t be fixed quickly. Blizzard was purchased by Microsoft two years ago. I’m assuming if it was a problem with the platform affecting PC users then there would be more urgency in fixing it. Since the issue doesn’t affect the parent company, what’s the rush, eh? I agree that the radio silence from Blizzard is below the standards expected of such a large company. I just wanted to purchase the game and play it offline occasionally - but here with are with another crashing “platform” designed to push products instead of provide a service.

3 Likes
74

I have created a Support Ticket with Blizzard. Has anyone had a response from them already?

Their estimated response time is 24 hours…

6 Likes
75

Created a ticket 3 days ago. After getting a generic irrelevant copy/paste answer I sent the ticket back and got a slightly more individual answer which told me to be patient and they would be aware of the issue.

Today I created another new ticket (the original ticket had been closed by Blizzard). Again non-sense first reply… sent the ticket back again with a slightly more angry tone and complaining about us being left in the rain without any updates for almost a week nor an estimate.

Perhaps the only way to put pressure on this is spamming their ticket system with tickets on this issue by everyone and cause pointless increase in ticket handling workload.:thinking:

6 Likes
76

Can we get a fix…?

I want to play the game i paid for

4 Likes
77

@Blizzard, consider doing heavy testing next time before releasing a patch

4 Likes
78

Has it been fixed

1 Like
79

If I uninstall it and reinstall it is there a way to avoid the patch or no I know this is probably a stupid question but just asking anyone tried to uninstall the game and reinstall it to see if that works

80

the error continues T_T

1 Like
81

What do we do when did it stop working and was ut always doing this before the patch or was it fine

82

[Day 7] Another day without Warcraft III on Mac. Stay strong

5 Likes