I can certainly understand the frustration with this one with how long it’s gone on.
We appreciate all the reports and updates, topics like this as well as the bug reports and tickets sent in too. These are all something that the team use to measure impact of a bug or game issue.
Some issues are not hotfixable and require a Patch to resolve them though.
This one is definitely on the WoW teams radar and something they are working to fix as soon as they can.
I’m still hoping to get the leather shoulders… maybe next time I clear Karazhan 