Same thing happening to me! I even used my relatives master cards and visa’s that are working, and they don’t get accepted! I contacted my bank even cause they (blizzard support) sent me a automated messages each time when I would answer them, and I just gave up. From bank I got confirmation that everything is okey with MasterCard and Visas, both doesn’t have any issues lately so yea something is wrong on their side if they don’t fix it soon, they going to lose even more money. When I go with PayPal my funds are on hold for more than 24h…they have big problem, and they don’t want to admit.
I have same problem, i tried 2 different cards from 2 different banks and answer is “The card you entered is not supported. Please enter another card or try another payment method.” My subscribtion ended 02.04.'24 even though i have more then enough money on my bank account.
Funny thing that i cannot fill billing info on my Battle net account,without saying “An error occurred.”
Same here , i contacted my bank and everything is in order ,i belive its a problem on blizzard’s end hope they can fix it before SOD phase 2 release …
Looks like they fixed it,now it works …For me at least D:
Country: Serbia
1 Like
Hi all,
Thanks for the reports!
It looks like this issue was caused by a configuration error with one of our payment processors though has since been resolved (thanks for the follow-up to help confirm, Ivanx!)
Anyone else that was previously having issues should be able to try again now.
Having an issue lately with payment giving me an error “This card is not supported…”
The issue shows by the time I enter the 6th digit, not even when the full card number is entered nor pressing the proceed button.
Here are some of the weird findings with the issue:
- Other friends are having the same exact issue (Indicating a non personal issue)
- One of us tried cards issued from other countries and are still receiving the same error (Indicating that this not related to banks here or country policy)
- One of them gave their card to a friend living abroad and the card actually worked (Indicating that payments are most likely not supported from Blizzard’s end or the 3rd party website handling the payment process)
A couple have already tried contacting customer support, receiving very generic responses that doesn’t address the issue at all.
2 Likes
I have the same Issue and i tried to put another card from another country (Qatar) and it gave me the same problem…something else i gave my card to a friend in south africa and it accepted my card there…something else 
i gave my card to a friend in UAE and it refused to enter and something to be noticed also his UAE card also refused to join (this including my and his account) xD
i have the same issue
Having same problem in Europe
same here can’t pay
I always have this issue. Open the browser in icognito mode and do the purchase this. That should be enough for you to get your card accepted 
Always work for me that way.
Isn’t the usual way just to remove the card from your account and re-add it again?