Common Technical Issues and Solutions

What to do if you need more help

Technical issues can be very frustrating to try to diagnose on your own. Fortunately we have a helpful community that can help locate the problem with you. If you prefer to troubleshoot with the community and see if anybody else is having similar issues, start a thread with this information:

For all technical issues:

  1. Server Being played on
  2. What Video Card you are currently using.
  3. Location in the world if you are having connection issues.
  4. ISP if you are having connection issues.
  5. A description of the issue you are having.

:warning: Note that not all threads may receive a reply from support staff. :warning:

1 Like