Companion app connection

Still not working and no news from blizz at all …

Doesn’t work for me either.

Same here.
Samsung s9

Same here… :frowning:

Same here.
Huawei mate 10 pro

Same, but I doubt they care. :frowning:

Still not working, since Sunday. Moto G7.

Would be nice to have some kind of update to confirm they are aware of the problem and working on a solution.

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Today work properly

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Is anyone else affected by this today! My app is just timing out?

Yepp, similar issue today. The app gives the connection timed out message.
Os: Android
Provider: TMobile

One-for-The-Road: still no luck … timeout is all You get

Hello folks :slight_smile:

Thanks for reporting this situation, we are looking into it already :wink:

That said, would you mind double checking via your device store for any pending update and - if present - apply it?
If not, please try also a full uninstall/re install, as in some cases the process was enough to remove the timeouts.

Already removed/installed it 3 times, still the same connection problem after character selection. Was working fine until yesterday

There’s an update now, just installed it and can get back in.

Still doesn’t work for me. iOS here.

Same here, Still not working for me. IOS

I applyed the update that showed up today and now it works.

Thanks

Right so the update doesn’t show in the updates list. You have to go on the app page and select update from there.

After applying the update on this manner it works.

Yup, fixed