Hello.
For about a month ago I started having connection issues, after about 1-3 hours of game play.
I disconnect in two different ways, the first I get instantly kick out of the game.
The second way everything freeze for 20ish seconds(not my character) before it fast forward and then freeze again, then 5min later I disconnect.
Norway - Altibox Fiber1 AS
Tracing route to 185.60.112.157 over a maximum of 30 hops
1 6 ms 1 ms 9 ms 192.168.10.1
2 17 ms 19 ms 19 ms 1.79-160-40.customer.lyse.ne [79.160.40.1]
3 11 ms 19 ms 18 ms 217.213-167-114.customer.lyse.ne [213.167.114.217]
4 14 ms 12 ms 17 ms et-0-0-23.bar1.Oslo2.Level3.ne [62.140.27.5]
5 30 ms 31 ms 39 ms ae-2-3209.edge3.Frankfurt1.Level3.ne [4.69.163.102]
6 33 ms 38 ms 30 ms BLIZZARD-EN.edge3.Frankfurt1.Level3.ne [62.67.36.74]
7 36 ms 31 ms 39 ms ae1-br01-eqfr5.as57976.ne [137.221.80.33]
8 37 ms 39 ms 38 ms et-0-0-2-br01-eqam1.as57976.ne [137.221.65.29]
9 34 ms 39 ms 40 ms et-0-0-31-pe02-eqam1.as57976.ne [137.221.78.69]
10 32 ms 34 ms 35 ms 137.221.66.47
11 36 ms 39 ms 39 ms 185.60.112.157
Tracing route to 185.60.112.158 over a maximum of 30 hops
1 3 ms 9 ms 9 ms 192.168.10.1
2 15 ms 19 ms 19 ms 1.79-160-40.customer.lyse.ne [79.160.40.1]
3 13 ms 17 ms 8 ms 217.213-167-114.customer.lyse.ne [213.167.114.217]
4 23 ms 9 ms 3 ms et-0-0-13.bar1.Oslo2.Level3.ne [62.140.27.57]
5 33 ms 39 ms 39 ms ae-2-3209.edge3.Frankfurt1.Level3.ne [4.69.163.102]
6 38 ms 39 ms 39 ms BLIZZARD-EN.edge3.Frankfurt1.Level3.ne [62.67.36.74]
7 27 ms 37 ms 39 ms ae1-br01-eqfr5.as57976.ne [137.221.80.33]
8 36 ms 39 ms 39 ms et-0-0-2-br01-eqam1.as57976.ne [137.221.65.29]
9 28 ms 28 ms 27 ms et-0-0-31-pe02-eqam1.as57976.ne [137.221.78.69]
10 39 ms 39 ms 39 ms 137.221.66.45
11 31 ms 39 ms 39 ms 185.60.112.158
Tracing route to 185.60.114.159 over a maximum of 30 hops
1 2 ms 9 ms 9 ms 192.168.10.1
2 3 ms 9 ms 19 ms 1.79-160-40.customer.lyse.ne [79.160.40.1]
3 11 ms 5 ms 15 ms 217.213-167-114.customer.lyse.ne [213.167.114.217]
4 13 ms 8 ms 11 ms et-0-0-23.bar1.Oslo2.Level3.ne [62.140.27.5]
5 36 ms 29 ms 27 ms ae-2-3209.edge3.Frankfurt1.Level3.ne [4.69.163.102]
6 33 ms 39 ms 39 ms BLIZZARD-EN.edge3.Frankfurt1.Level3.ne [62.67.36.74]
7 44 ms 44 ms 43 ms ae1-br01-eqfr5.as57976.ne [137.221.80.33]
8 50 ms 91 ms 47 ms et-0-0-2-br01-eqpa4.as57976.ne [137.221.65.26]
9 35 ms 39 ms 38 ms be1-pe02-eqpa4.as57976.ne [137.221.77.69]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
Tracing route to 185.60.112.157 over a maximum of 30 hops
0 DESKTOP-6DBADK9.home [192.168.10.121]
1 192.168.10.1
2 1.79-160-40.customer.lyse.ne [79.160.40.1]
3 217.213-167-114.customer.lyse.ne [213.167.114.217]
4 et-0-0-23.bar1.Oslo2.Level3.ne [62.140.27.5]
5 ae-2-3209.edge3.Frankfurt1.Level3.ne [4.69.163.102]
6 BLIZZARD-EN.edge3.Frankfurt1.Level3.ne [62.67.36.74]
7 ae1-br01-eqfr5.as57976.ne [137.221.80.33]
8 et-0-0-2-br01-eqam1.as57976.ne [137.221.65.29]
9 et-0-0-31-pe02-eqam1.as57976.ne [137.221.78.69]
10 137.221.66.47
11 185.60.112.157
Computing statistics for 275 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-6DBADK9.home [192.168.10.121]
0/ 100 = 0% |
1 3ms 0/ 100 = 0% 0/ 100 = 0% 192.168.10.1
0/ 100 = 0% |
2 12ms 0/ 100 = 0% 0/ 100 = 0% 1.79-160-40.customer.lyse.ne [79.160.40.1]
0/ 100 = 0% |
3 — 100/ 100 =100% 100/ 100 =100% 217.213-167-114.customer.lyse.ne [213.167.114.217]
0/ 100 = 0% |
4 11ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-23.bar1.Oslo2.Level3.ne [62.140.27.5]
0/ 100 = 0% |
5 32ms 0/ 100 = 0% 0/ 100 = 0% ae-2-3209.edge3.Frankfurt1.Level3.ne [4.69.163.102]
0/ 100 = 0% |
6 — 100/ 100 =100% 100/ 100 =100% BLIZZARD-EN.edge3.Frankfurt1.Level3.ne [62.67.36.74]
0/ 100 = 0% |
7 37ms 0/ 100 = 0% 0/ 100 = 0% ae1-br01-eqfr5.as57976.ne [137.221.80.33]
0/ 100 = 0% |
8 35ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-2-br01-eqam1.as57976.ne [137.221.65.29]
0/ 100 = 0% |
9 32ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-31-pe02-eqam1.as57976.ne [137.221.78.69]
0/ 100 = 0% |
10 — 100/ 100 =100% 100/ 100 =100% 137.221.66.47
0/ 100 = 0% |
11 34ms 0/ 100 = 0% 0/ 100 = 0% 185.60.112.157
Trace complete.
Tracing route to 185.60.112.158 over a maximum of 30 hops
0 DESKTOP-6DBADK9.home [192.168.10.121]
1 192.168.10.1
2 1.79-160-40.customer.lyse.ne [79.160.40.1]
3 217.213-167-114.customer.lyse.ne [213.167.114.217]
4 et-0-0-13.bar1.Oslo2.Level3.ne [62.140.27.57]
5 ae-2-3209.edge3.Frankfurt1.Level3.ne [4.69.163.102]
6 BLIZZARD-EN.edge3.Frankfurt1.Level3.ne [62.67.36.74]
7 ae1-br01-eqfr5.as57976.ne [137.221.80.33]
8 et-0-0-2-br01-eqam1.as57976.ne [137.221.65.29]
9 et-0-0-31-pe02-eqam1.as57976.ne [137.221.78.69]
10 137.221.66.45
11 185.60.112.158
Computing statistics for 275 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-6DBADK9.home [192.168.10.121]
0/ 100 = 0% |
1 5ms 0/ 100 = 0% 0/ 100 = 0% 192.168.10.1
0/ 100 = 0% |
2 12ms 0/ 100 = 0% 0/ 100 = 0% 1.79-160-40.customer.lyse.ne [79.160.40.1]
0/ 100 = 0% |
3 — 100/ 100 =100% 100/ 100 =100% 217.213-167-114.customer.lyse.ne [213.167.114.217]
0/ 100 = 0% |
4 12ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-13.bar1.Oslo2.Level3.ne [62.140.27.57]
0/ 100 = 0% |
5 31ms 0/ 100 = 0% 0/ 100 = 0% ae-2-3209.edge3.Frankfurt1.Level3.ne [4.69.163.102]
0/ 100 = 0% |
6 — 100/ 100 =100% 100/ 100 =100% BLIZZARD-EN.edge3.Frankfurt1.Level3.ne [62.67.36.74]
0/ 100 = 0% |
7 36ms 0/ 100 = 0% 0/ 100 = 0% ae1-br01-eqfr5.as57976.ne [137.221.80.33]
0/ 100 = 0% |
8 38ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-2-br01-eqam1.as57976.ne [137.221.65.29]
0/ 100 = 0% |
9 32ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-31-pe02-eqam1.as57976.ne [137.221.78.69]
0/ 100 = 0% |
10 — 100/ 100 =100% 100/ 100 =100% 137.221.66.45
0/ 100 = 0% |
11 34ms 0/ 100 = 0% 0/ 100 = 0% 185.60.112.158
Trace complete.
Tracing route to 185.60.114.159 over a maximum of 30 hops
0 DESKTOP-6DBADK9.home [192.168.10.121]
1 192.168.10.1
2 1.79-160-40.customer.lyse.ne [79.160.40.1]
3 217.213-167-114.customer.lyse.ne [213.167.114.217]
4 et-0-0-23.bar1.Oslo2.Level3.ne [62.140.27.5]
5 ae-2-3209.edge3.Frankfurt1.Level3.ne [4.69.163.102]
6 BLIZZARD-EN.edge3.Frankfurt1.Level3.ne [62.67.36.74]
7 ae1-br01-eqfr5.as57976.ne [137.221.80.33]
8 et-0-0-2-br01-eqpa4.as57976.ne [137.221.65.26]
9 be1-pe02-eqpa4.as57976.ne [137.221.77.69]
10 * * *
Computing statistics for 225 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-6DBADK9.home [192.168.10.121]
0/ 100 = 0% |
1 4ms 0/ 100 = 0% 0/ 100 = 0% 192.168.10.1
0/ 100 = 0% |
2 13ms 0/ 100 = 0% 0/ 100 = 0% 1.79-160-40.customer.lyse.ne [79.160.40.1]
0/ 100 = 0% |
3 — 100/ 100 =100% 100/ 100 =100% 217.213-167-114.customer.lyse.ne [213.167.114.217]
0/ 100 = 0% |
4 11ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-23.bar1.Oslo2.Level3.ne [62.140.27.5]
0/ 100 = 0% |
5 32ms 0/ 100 = 0% 0/ 100 = 0% ae-2-3209.edge3.Frankfurt1.Level3.ne [4.69.163.102]
0/ 100 = 0% |
6 — 100/ 100 =100% 100/ 100 =100% BLIZZARD-EN.edge3.Frankfurt1.Level3.ne [62.67.36.74]
0/ 100 = 0% |
7 39ms 0/ 100 = 0% 0/ 100 = 0% ae1-br01-eqfr5.as57976.ne [137.221.80.33]
0/ 100 = 0% |
8 45ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-2-br01-eqpa4.as57976.ne [137.221.65.26]
0/ 100 = 0% |
9 42ms 0/ 100 = 0% 0/ 100 = 0% be1-pe02-eqpa4.as57976.ne [137.221.77.69]
Trace complete.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| 192.168.10.1 - 0 | 3571 | 3571 | 0 | 3 | 16 | 1 |
| 1.79-160-40.customer.lyse.ne - 0 | 3571 | 3571 | 2 | 6 | 22 | 10 |
| 217.213-167-114.customer.lyse.ne - 0 | 3571 | 3571 | 2 | 5 | 30 | 3 |
| et-0-0-23.bar1.Oslo2.Level3.ne - 0 | 3571 | 3571 | 2 | 9 | 75 | 5 |
| ae-2-3209.edge3.Frankfurt1.Level3.ne - 0 | 3571 | 3571 | 24 | 29 | 89 | 31 |
| BLIZZARD-EN.edge3.Frankfurt1.Level3.ne - 0 | 3571 | 3571 | 24 | 31 | 76 | 30 |
| ae1-br01-eqfr5.as57976.ne - 0 | 3571 | 3571 | 27 | 36 | 1040 | 36 |
| et-0-0-2-br01-eqam1.as57976.ne - 1 | 3498 | 3495 | 27 | 72 | 4798 | 38 |
| et-0-0-31-pe02-eqam1.as57976.ne - 0 | 3571 | 3571 | 27 | 31 | 75 | 35 |
| 137.221.66.47 - 0 | 3571 | 3571 | 27 | 32 | 50 | 34 |
| 185.60.112.157 - 1 | 3567 | 3566 | 27 | 31 | 45 | 34 |
| ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
The WinMTR test looked interesting, hopefully you can make some sense of this tests.
Thank you.
Edit: My launcher also disconnects and struggles a bit to reconnect.
Edit2: This I’ve tried so far.
Factory reset router and update firmware
Tested new cable.
Tried ipconfig /release, ipconfig /renew, ipconfig /flushdns
Updated all my drivers other than the gfx card.
And I just remember I forgot an important step, will try to play a while with WinMTR, delete my interface and WTF folder and post the result.
Edit3:
Been playing a little while now after removing the interface and wft folder and just wanted to post the temporary results, still a bit early for a disconnect, it usually takes an hour or two at least.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| 192.168.10.1 - 0 | 3303 | 3303 | 0 | 2 | 12 | 3 |
| 1.79-160-40.customer.lyse.ne - 1 | 3296 | 3294 | 2 | 8 | 27 | 4 |
| 217.213-167-114.customer.lyse.ne - 1 | 3300 | 3299 | 2 | 7 | 27 | 4 |
| et-0-0-23.bar1.Oslo2.Level3.ne - 0 | 3303 | 3303 | 2 | 9 | 59 | 17 |
| ae-2-3209.edge3.Frankfurt1.Level3.ne - 1 | 3300 | 3299 | 24 | 28 | 72 | 26 |
| level3-gw.neterra.ne - 1 | 3296 | 3294 | 24 | 30 | 68 | 33 |
| ae1-br01-eqfr5.as57976.ne - 1 | 3300 | 3299 | 27 | 37 | 764 | 28 |
| et-0-0-2-br01-eqam1.as57976.ne - 1 | 3241 | 3235 | 27 | 63 | 4168 | 30 |
| et-0-0-31-pe02-eqam1.as57976.ne - 1 | 3296 | 3294 | 27 | 31 | 66 | 39 |
| 137.221.66.47 - 0 | 3303 | 3303 | 27 | 32 | 53 | 38 |
| 185.60.112.157 - 1 | 3300 | 3299 | 27 | 31 | 51 | 30 |
| ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
That doesn’t look to good does it? :o
This was a WinMTR where I got disconnected.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| 192.168.10.1 - 0 | 2388 | 2388 | 0 | 3 | 14 | 8 |
| 1.79-160-40.customer.lyse.ne - 1 | 2381 | 2379 | 2 | 7 | 22 | 3 |
| 217.213-167-114.customer.lyse.ne - 0 | 2388 | 2388 | 2 | 6 | 22 | 9 |
| et-0-0-23.bar1.Oslo2.Level3.ne - 0 | 2388 | 2388 | 2 | 7 | 62 | 16 |
| ae-2-3209.edge3.Frankfurt1.Level3.ne - 1 | 2369 | 2364 | 24 | 29 | 68 | 37 |
| level3-gw.neterra.ne - 1 | 2373 | 2369 | 24 | 29 | 83 | 25 |
| ae1-br01-eqfr5.as57976.ne - 1 | 2373 | 2369 | 27 | 34 | 174 | 27 |
| et-0-0-2-br01-eqam1.as57976.ne - 1 | 2320 | 2312 | 27 | 69 | 4500 | 161 |
| et-0-0-31-pe02-eqam1.as57976.ne - 1 | 2373 | 2369 | 27 | 30 | 52 | 27 |
| 137.221.66.47 - 1 | 2373 | 2369 | 27 | 31 | 51 | 37 |
| 185.60.112.157 - 1 | 2373 | 2369 | 27 | 30 | 43 | 35 |
| ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
My game froze for about 10min this time instead of getting instantly disconnected.
When it froze hop 1-4 had 0% packet loss and 5-11 had 1%.
And about half way into the 10min freeze period I also got a 1% packet loss at hop 2.
(I don’t fully understand this stuff so I’m trying to add as much info as possible.)
Last edit:…
Looks like I found the problem, I had a switch, a Netgear FS605 v3. (didn’t know a switch could cause problems like this.)
After removing that and connecting directly to the router my packet loss finally stopped, I should get packet loss almost instantly after I login, but I’ve been playing for over 30min now with no problems at all.
Those huge spikes at hop 8 stopped too, highest is 181 compared to how it used to be at 4500+.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| 192.168.10.1 - 0 | 1743 | 1743 | 0 | 3 | 18 | 8 |
| 1.79-160-40.customer.lyse.ne - 0 | 1743 | 1743 | 2 | 10 | 21 | 9 |
| 217.213-167-114.customer.lyse.ne - 0 | 1743 | 1743 | 2 | 7 | 23 | 20 |
| et-0-0-23.bar1.Oslo2.Level3.ne - 0 | 1743 | 1743 | 2 | 8 | 53 | 12 |
| ae-2-3209.edge3.Frankfurt1.Level3.ne - 0 | 1743 | 1743 | 24 | 32 | 69 | 28 |
| level3-gw.neterra.ne - 0 | 1743 | 1743 | 24 | 29 | 62 | 25 |
| ae1-br01-eqfr5.as57976.ne - 0 | 1743 | 1743 | 27 | 34 | 177 | 32 |
| et-0-0-2-br01-eqam1.as57976.ne - 0 | 1743 | 1743 | 27 | 37 | 181 | 32 |
| et-0-0-31-pe02-eqam1.as57976.ne - 0 | 1743 | 1743 | 27 | 31 | 65 | 32 |
| 137.221.66.47 - 0 | 1743 | 1743 | 27 | 32 | 47 | 27 |
| 185.60.112.157 - 0 | 1743 | 1743 | 27 | 31 | 43 | 34 |
| ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Anyway problem solved it seems. ![:slight_smile:](https://d1bg94bbsh66ji.cloudfront.net/en/wow/images/emoji/twitter/slight_smile.png?v=6" ":slight_smile:")
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Spoke to soon, was stabile for a while.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| 192.168.10.1 - 0 | 19263 | 19263 | 0 | 4 | 21 | 0 |
| 1.79-160-40.customer.lyse.ne - 1 | 19261 | 19260 | 2 | 10 | 61 | 7 |
| 217.213-167-114.customer.lyse.ne - 1 | 19260 | 19259 | 2 | 10 | 60 | 3 |
| et-0-0-23.bar1.Oslo2.Level3.ne - 1 | 19252 | 19249 | 2 | 11 | 89 | 5 |
| ae-2-3209.edge3.Frankfurt1.Level3.ne - 0 | 19264 | 19264 | 24 | 31 | 77 | 36 |
| level3-gw.neterra.ne - 0 | 19264 | 19264 | 24 | 33 | 96 | 34 |
| ae1-br01-eqfr5.as57976.ne - 1 | 19258 | 19257 | 27 | 37 | 1539 | 31 |
| et-0-0-2-br01-eqam1.as57976.ne - 1 | 18902 | 18879 | 27 | 67 | 4839 | 68 |
| et-0-0-31-pe02-eqam1.as57976.ne - 1 | 19260 | 19259 | 27 | 33 | 119 | 33 |
| 137.221.66.47 - 1 | 19260 | 19259 | 27 | 33 | 117 | 38 |
| Destination network unreachable. - 1 | 19264 | 19263 | 27 | 33 | 105 | 29 |
| ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider