ERROR #132 (0x85100084) Fatal exception!

Hello,

When I exit WoW (Pressing Exit Game straight from the world) my client crash.

ERROR #132 (0x85100084) Fatal exception!

Program: D:\Gry\World of Warcraft_retail_\Wow.exe
ProcessID: 4084
ThreadID: 6732
Exception: ACCESS_VIOLATION

The instruction at “0x00007ffb7781bc6a” referenced memory at “0x00007ffb7781bc6a”.
The memory could not be “executed”.

Also I found in Error folder another file with:

ERROR #123 (0x8510007b) This memory block has been corrupted by an out-of-bounds memory write.

Program: D:\Gry\World of Warcraft_retail_\Wow.exe
ProcessID: 8
ThreadID: 10188

Memory corrupted – delete -1

It’s what I did so far:
Installed fresh Window, Reinstalled WoW, Windows is updated, graphic card updated, did sfc scan - no corrupted system files, did WoW scan and repair - was ok.

Here's my WoW pastebin:

https://pastebin.com/EC6JLr8U
https://pastebin.com/R3S5W6Vb

Here's my system pastebin:

https://pastebin.com/NTbukyAY
https://pastebin.com/0zPjNBRL

Hi
If the system is AMD, it is useful to have a look.

I’ve got Intel. ASRock Z390 Phantom Gaming 4

Hey Lai!

Thanks for getting in touch, and sharing those logs - unfortunately they do paint a fairly grim picture, much as I dislike saying that.

#132 in WoW is something of a common error and not usually a sign of serious trouble (since a ton of relatively benign factors may cause it), but sadly error #123 (which also shows up in your logs) does not share that trait. That one warns of actual memory failure, and the MSINFO logs partially upport that suspicion - the errors recorded there also look a lot like there may be something wrong with either the RAM modules themselves or the sockets they’re seated in. It is also at least possible that the operating system itself has problems and the memory itself is fine - after all the recorded diagnostic data does come from Windows, so if WIndows has trouble said recorded data may not be fully trustworthy.

Remote diagnosis is unfortunately not accurate enough to really determine the root cause of this problem, that will need some direct hands-on testing. Running something like memtest86 or prime95 may provide insight, the DISM/SFC function of Windows is also worth a shot to see if there are any obvious file issues with the operating system.

Beyond that - honestly, you may want to see about getting this checked about by a local technician. If one of the memory modules indeed turns out to be defective you may have warranty on it still (most RAM-types have coverage for many years) so talking to the manufacturer would also be a good idea.

Hello, thanks for the answer. I did memory test using Windows Memory Diagnostic Tool and there is no errors. Also I did sfc scan and there is also no errors or corrupted files. On a side note I’m playing lots of games, all Blizzard and few other games and never had any problems with them. Only WoW retail causing problems from time to time.

Im using a aorus b450 with amd, i also set my bios from f50 back to f40 and the problem is solved. Thanks for the hint!