How do I wake up the Blizzard Agent? I think it died... RIP

[Zihizikuhl-kazzak]

@Allnon-haomarush

Had the same thing the other day you can either just launch the game from inside your WoW folder or just restart your PC.

Same result, nothing will update or let me play and the Agentprogram goes back to bed.

@Olbynx

Don’t worrry, there’s a pretty easy procedure for waking up the Blizzard Agent ^^

1. Close the Blizzard launcher
2. Open the Task Manager and make sure the launcher and Agent are both closed
3. Press Windows+R on your keyboard (I’ll give the mac procedure below)
4. type %programdata% in the Run window, then hit enter
5. In the Program Data folder, delete the Blizzard Entertainment and Battle.net folders completely.
6. Re-start the Blizzard launcher

I’ve repeatedly tried this, even uninstalled and reinstalled several times and cleared those folders and even the others that the tech support articles suggest. If the app loads and Agent isn’t asleep straight away, then it needs to update the games at which point the Agent decides to go back to bed again.

Or it can’t find the installed games to update despite me resetting the file paths and making sure everything is where it should be and such, at which point the app crashes and tells me to restart, so I do (yes I have tried both clearing and not clearing the programdata folder again in between - same result), and then the Agent is asleep again when I load it back up.