I made a payment for 1 month wow classic subscription but it is still inactive

Support Customer Support
1

subscription# EU5496670 the money drawed from credit car

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2

Hello Ganot,

Please open a ticket so that the colleagues can check this for you. We here in the forum can’t handle payment issues.

Kind regards

What’s your opinion?

3

Just had the exact same problem

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4

A question involving Wow Subscription if i got a Subscription on retail do i got it on classic or do i need to buy it seperate?

5

Yes - one subscription covers both.

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6

i have the exact same problem, just bought the subscription and tried to make my char on Gehennas, it says active time is required.

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7

i can not buy subscription
when i want buy have eror 500

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9

bump bump for the 500 error

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10

error 500 fix it someday Blizz?

11

Yeah Im getting the 404 error when I try to buy my sub, please at least let us know its being worked on? Kind of an important time! lol

12

Me too… Error 500. Cant resub in anyway.

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Cant redeem code plz fix this!!! 404

14

Same problem

15

500 and 404’s here as well

16

Same here, can’t buy sub…

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Tried subbing on mobile and on laptop

Both won’t work ffs

18

I’ve tried subbing on mobile, on pc, on the client itself, ingame, and i can get to where i pick sub type, but after i press which type all i get is a white page where it just gives me http error 404. Please? And yes i’ve followed every instruction on the ticket support like 3 times.
You’ve waited for this release almost a year now how in the world are you so unprepared for payments lol.

2 Likes
19

I can’t buy subscription, error 500 or 404, you guys must do something. You’re losing money, cmon.

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Anyone also getting the whitelable error page as well? its a new one for me, maybe its being worked on?

3 Likes
21

Cant sub, gg

1 Like