So I have some Updates.
Finally a GM answered to my ticket and basically told me to file a bugreport, which i did …
My Brother(Neythrandir) and me tried ranked arena from time to time again, since, to see if anything would change. Well yesterday (04.01.21) it finally seemed like something happened. All of the sudden we received points for ranked arena as expected (wins & losses). Until today (05.01.21 00:21 CET), so we ended our session right there.
This evening (05.01.21 18:00 CET), we continued to try out our luck, but have been disapointed once more. We didn’t receive any points for any of the ranked arena games.
No matter who was the group leader and no matter if we won or lost, no points in ranked arena …
Just so I’ve mentioned it, arena skirmishes, BGs etc. work fine.
At this point, it is obvious to me, that this is a bug. I’ve also “updated” the bugreport yesterday (sent a new one with timestamps etc.). I’m just writing here, to avoid spamming the bugreport.
I really hope Blizzard is looking into this and can give us an update on this issue, even just if it’s that Blizzard handles this as a bug, since the GM told me, that he has no knowledge of such a bug and therefor can’t even compensate us for all the games where we didn’t get anything.
At this point I’m pretty much just trying to debug this, as far as I can from a users side and just hope, that Blizzard does something about it, since Arena is actually a huge chunk of the game for me personally.