Others that can't buy faction changes? Due to your mail needing to be cleared

I already made several tickets, got answers, but want to know if others have this issue, when trying to buy a faction change the error comes up that you need to clear your mail, even though you don’t have any mail, or ignored people, or other things.

me and a friend are both trying to xrealm and are getting this message - he’s on draenor-horde and i’m tarren-mill horde, trying to get to kazzak. With us both having it, we’ve determined it must be on their end as we’ve done all the checks outlined online to resolve this issue

Hey folks!

We’re currently aware of unexplained “phantom mail” preventing you from using the Transfer and Faction Change services on some characters, and are looking into the cause for this further. Since we cannot see these mails either we cannot work around this at the moment, and so we’ll have to ask for your patience until we’ve had a chance to resolve it.

Our apologies for the inconvenience caused.

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The problem have been solved on my end, I am now the proud owner of an orc mage with tier three.