Stratholme Service entrance

CS don’t handle bugs, nor do they forward them on. You can file a bug report in game:-

To report a bug in-game:

  1. Press Esc or click the ? button to open the menu.
  2. Click Support.
  3. Click Submit feedback or bug report.
  4. Enter the details of the bug into the Submit a bug description box, making sure to follow the guidelines outlined on the submission form.
  5. Click Submit.

You will not receive a response but it will go to the right people.

I can see on the US bug report forum there are mentions of this too, so you are not alone:-

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