Transfer aborted: instance not found

[Bwg-twisting-nether (Bwg)]

no its not related to the link…
its related to this:

Continuous issue of being stuck on loading screens [NEW TOPIC]

blizzard as always taking our money and do nothing for ppl I just want to say blue posters who collecting these trades for other engineers to resolve them : mates look like you guys forget your job. just take a look at the technical support forum! there are a lot of peoples who have this problem but Blizz doesn’t care and just keeps taking our money … PLZ do someting or say something PLZ !!!

3months old issue still happening, gotta love the clueless customer support blizzard have