If you’ve recently picked up the Scourge Invasion Quest item, a follow up mail will be sent to you a week later… Or perhaps another quest which can take up to a week later.
Keep your ticket short and to the point. Do not cancel and re-open it as this will put you back in the queue. A GM will help you as soon as possible. The average displayed ticket is the longest in queue and yours may be answered sooner.
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