Its the devs who designs the specc to only work above 20+ only m+ keys not pvp open world friendly. Nor mana friendly you literally go out of mana on one heal mass dispel or bubble or mind games.
In pvp after season 1 Dragonflight you are literally stunned then dead no instant cast Cooldowns they literally hate this class-
A monk healer can execute stun knock you back and stun you again and do an execute through you dispersion and also interrupt you then your dead with 0 counterplay oh wow an unlimited aoe fear gg…
In pvp right now shadow is a melees favorite target dummy to kill.
Lets not forget that our dots hits for nothing in pvp and gets dispelled and deals no punish damage to the classes dispelling them in bgs.
Besides that they are just stuck in 2016 legion that they can’t get in to something more fun. They don’t want to experiment with Mind bender cleave or Dark A.
Personally season 2 Dragonflight is the most boring season I’ve ever played. Season 2 of Shadowlands was boring, but this takes the cake NO dot spread on demand, No unlimited dot spread, shadow crash always miss and is on Cooldown, tanks runs a marathon in 10+ keys. But the devs are blinds to people that plays lower content its only that 1% that counts.
Anyway I support what you saying and the devs for this class should get fired, and never rehired to work in any game industry again period.
Also Pi needs to die I hate that spell and what it has done to the game Its not fun to toss a support dot on another player and get nothing in return.