Freezes en jeu SFR

Bonjour,

Dernier recours car je sais que sur ce forum les techniciens savent résoudre des problèmes.

Voici plus de 20 jours que je rencontre de nombreux freezes pendant mes cession de jeux. Le problème arrive au moins 2-3 fois par minutes. Une montée de ping, tout se freeze, je cours dans le vide d'après mes compagnons, puis tout revient à la normale.

J'ai essayé de contacter mon FAI SFR pour leur expliquer le problème mais dès que je parle de ping je suis déjà sur une autre planète pour eux.
Je fais des test de ping/débit avec : https://www.sfr.fr/mire-test-debit/
Rien à signaler avec cet outil.

En revanche avec https://ping.canbeuseful.com/fr
J'ai un ping de 42 ms en moyenne, 25 en minimum et 563 maximum (j'arrive à des petits records de 2000 parfois). Bref un soucis de gigue que l'outil SFR ne met pas en évidence.

Si vous avez des idées, des manipulations que je dois faire pour mettre en évidence le problème et récupérer une expérience de jeu satisfaisante je suis à votre écoute.

Pour les informations :

FAI : SFR
Connection : Ethernet en coaxial
Pays : France

TRACEROUTE:
traceroute to 78.126.74.72 (78.126.74.72), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.551 ms 0.532 ms 0.529 ms
2 37.244.24.2 (37.244.24.2) 1.080 ms 1.089 ms 1.088 ms
3 Blizzard Blizzard 1.815 ms 1.818 ms 2.748 ms
4 137.221.66.46 (137.221.66.46) 1.074 ms 1.087 ms 1.076 ms
5 137.221.78.72 (137.221.78.72) 10.225 ms 10.251 ms 10.242 ms
6 137.221.65.92 (137.221.65.92) 10.125 ms 9.966 ms 9.936 ms
7 137.221.77.34 (137.221.77.34) 19.924 ms 19.480 ms 19.426 ms
8 sfr-th2.par.franceix.net (37.49.237.65) 10.384 ms 10.397 ms 10.397 ms
9 205.10.136.77.rev.sfr.net (77.136.10.205) 17.695 ms 18.021 ms 18.008 ms
10 205.10.136.77.rev.sfr.net (77.136.10.205) 17.217 ms 16.840 ms 16.939 ms
11 18.229.154.77.rev.sfr.net (77.154.229.18) 19.572 ms 18.807 ms 23.164 ms
12 213-245-253-134.rev.numericable.fr (213.245.253.134) 23.137 ms 21.730 ms 21.709 ms
13 * * *
14 * * *
15 * * *

08/11/2018 18:45:43 UTC
--------------------

TRACEROUTE:
traceroute to 78.126.74.72 (78.126.74.72), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.355 ms 0.329 ms 0.324 ms
2 37.244.24.130 (37.244.24.130) 0.555 ms 0.606 ms 0.873 ms
3 Blizzard Blizzard 1.599 ms 1.608 ms 1.606 ms
4 137.221.66.44 (137.221.66.44) 1.250 ms 1.258 ms 1.255 ms
5 137.221.78.72 (137.221.78.72) 10.002 ms 10.007 ms 10.005 ms
6 137.221.65.92 (137.221.65.92) 9.849 ms 9.985 ms 9.966 ms
7 137.221.77.34 (137.221.77.34) 25.462 ms 24.403 ms 24.358 ms
8 sfr-th2.par.franceix.net (37.49.237.65) 10.272 ms 10.287 ms 10.286 ms
9 205.10.136.77.rev.sfr.net (77.136.10.205) 17.164 ms 17.545 ms 17.526 ms
10 205.10.136.77.rev.sfr.net (77.136.10.205) 16.778 ms 16.838 ms 17.529 ms
11 18.229.154.77.rev.sfr.net (77.154.229.18) 18.689 ms * *
12 213-245-253-134.rev.numericable.fr (213.245.253.134) 17.191 ms * *
13 * * *
14 * * *
15 * * *

08/11/2018 18:45:43 UTC
--------------------

PING:
PING 78.126.74.72 (78.126.74.72) 56(84) bytes of data.

--- 78.126.74.72 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

08/11/2018 18:45:43 UTC
--------------------

PING:
PING 78.126.74.72 (78.126.74.72) 56(84) bytes of data.

--- 78.126.74.72 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

08/11/2018 18:45:43 UTC
--------------------

TRACEROUTE:
traceroute to 78.126.74.72 (78.126.74.72), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.368 ms 0.346 ms 0.342 ms
2 37.244.25.2 (37.244.25.2) 0.655 ms 0.697 ms 0.773 ms
3 Blizzard Blizzard 1.224 ms 1.434 ms 3.026 ms
4 137.221.66.36 (137.221.66.36) 1.206 ms 1.205 ms 1.207 ms
5 137.221.77.72 (137.221.77.72) 1.178 ms 1.183 ms 1.180 ms
6 137.221.77.34 (137.221.77.34) 0.637 ms 0.668 ms 0.611 ms
7 sfr-th2.par.franceix.net (37.49.237.65) 1.285 ms 1.069 ms 1.031 ms
8 205.10.136.77.rev.sfr.net (77.136.10.205) 8.522 ms 8.519 ms *
9 205.10.136.77.rev.sfr.net (77.136.10.205) 8.128 ms 8.135 ms 8.132 ms
10 18.229.154.77.rev.sfr.net (77.154.229.18) 8.444 ms * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

08/11/2018 18:45:46 UTC
--------------------

PING:
PING 78.126.74.72 (78.126.74.72) 56(84) bytes of data.

--- 78.126.74.72 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

08/11/2018 18:45:48 UTC
--------------------

TRACEROUTE:
traceroute to 78.126.74.72 (78.126.74.72), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.325 ms 0.317 ms 0.317 ms
2 37.244.25.130 (37.244.25.130) 1.015 ms 1.015 ms 1.027 ms
3 Blizzard Blizzard 1.111 ms 2.459 ms 2.470 ms
4 137.221.66.38 (137.221.66.38) 1.069 ms 1.134 ms 1.195 ms
5 137.221.77.72 (137.221.77.72) 2.469 ms 2.470 ms 2.471 ms
6 137.221.77.34 (137.221.77.34) 0.954 ms 1.509 ms 1.474 ms
7 sfr-th2.par.franceix.net (37.49.237.65) 1.029 ms 1.037 ms 1.451 ms
8 205.10.136.77.rev.sfr.net (77.136.10.205) 8.420 ms 8.462 ms 8.786 ms
9 205.10.136.77.rev.sfr.net (77.136.10.205) 8.005 ms 8.148 ms 8.132 ms
10 18.229.154.77.rev.sfr.net (77.154.229.18) 9.758 ms 9.923 ms *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

08/11/2018 18:45:53 UTC
--------------------

PING:
PING 78.126.74.72 (78.126.74.72) 56(84) bytes of data.

--- 78.126.74.72 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

08/11/2018 18:45:53 UTC
--------------------

MTR:
Start: Thu Nov 8 18:45:43 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.3 0.4 0.0
2.|-- 37.244.24.2 0.0% 10 0.5 1.0 0.5 4.3 1.1
3.|-- Blizzard 0.0% 10 1.5 1.5 1.3 1.9 0.0
4.|-- 137.221.66.46 0.0% 10 0.6 0.8 0.6 0.9 0.0
5.|-- 137.221.78.72 0.0% 10 9.8 10.8 9.8 15.5 1.9
6.|-- 137.221.65.92 0.0% 10 9.9 17.5 9.8 71.8 19.3
7.|-- 137.221.77.34 0.0% 10 9.6 12.5 9.6 37.6 8.8
8.|-- sfr-th2.par.franceix.net 0.0% 10 11.4 10.3 10.0 11.4 0.3
9.|-- 205.10.136.77.rev.sfr.net 0.0% 10 17.4 17.4 17.1 18.1 0.0
10.|-- 205.10.136.77.rev.sfr.net 0.0% 10 17.1 17.1 16.9 17.4 0.0
11.|-- 18.229.154.77.rev.sfr.net 0.0% 10 18.8 21.7 18.8 45.3 8.3
12.|-- 213-245-253-134.rev.numericable.fr 0.0% 10 18.8 18.9 18.7 19.0 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

08/11/2018 18:45:43 UTC
--------------------

MTR:
Start: Thu Nov 8 18:45:43 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.4 0.2 1.0 0.0
2.|-- 37.244.24.2 0.0% 10 0.6 0.6 0.5 1.0 0.0
3.|-- Blizzard 0.0% 10 1.2 1.4 0.8 1.6 0.0
4.|-- 137.221.66.46 0.0% 10 0.8 0.9 0.7 1.5 0.0
5.|-- 137.221.78.72 0.0% 10 9.9 10.4 9.8 14.7 1.5
6.|-- 137.221.65.92 0.0% 10 10.0 15.1 9.7 38.1 10.2
7.|-- 137.221.77.34 0.0% 10 9.7 13.0 9.6 28.6 6.7
8.|-- sfr-th2.par.franceix.net 0.0% 10 10.3 10.3 10.0 10.8 0.0
9.|-- 205.10.136.77.rev.sfr.net 0.0% 10 17.2 17.4 17.2 17.6 0.0
10.|-- 205.10.136.77.rev.sfr.net 0.0% 10 17.0 17.2 16.9 18.3 0.0
11.|-- 18.229.154.77.rev.sfr.net 0.0% 10 18.8 21.1 18.8 41.4 7.1
12.|-- 213-245-253-134.rev.numericable.fr 0.0% 10 18.8 18.9 18.7 19.0 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

08/11/2018 18:45:43 UTC
--------------------

MTR:
Start: Thu Nov 8 18:45:46 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.3 0.2 0.4 0.0
2.|-- 37.244.25.130 0.0% 10 0.7 0.6 0.5 0.7 0.0
3.|-- Blizzard 0.0% 10 1.2 1.3 0.9 2.6 0.5
4.|-- 137.221.66.38 0.0% 10 1.1 1.1 0.9 1.3 0.0
5.|-- 137.221.77.72 0.0% 10 37.0 7.2 0.8 37.0 13.2
6.|-- 137.221.77.34 0.0% 10 0.9 4.0 0.6 33.1 10.2
7.|-- sfr-th2.par.franceix.net 0.0% 10 1.3 1.2 1.1 1.4 0.0
8.|-- 205.10.136.77.rev.sfr.net 0.0% 10 8.3 8.4 8.1 8.7 0.0
9.|-- 205.10.136.77.rev.sfr.net 0.0% 10 8.0 8.0 7.9 8.3 0.0
10.|-- 18.229.154.77.rev.sfr.net 0.0% 10 10.0 13.8 9.7 36.3 8.4
11.|-- 213-245-253-134.rev.numericable.fr 0.0% 10 9.9 9.8 9.7 9.9 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

08/11/2018 18:45:46 UTC
--------------------

MTR:
Start: Thu Nov 8 18:45:48 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.3 0.3 0.4 0.0
2.|-- 37.244.25.2 0.0% 10 0.6 0.7 0.5 1.3 0.0
3.|-- Blizzard 0.0% 10 1.1 1.3 0.8 2.4 0.3
4.|-- 137.221.66.36 0.0% 10 1.1 1.1 1.1 1.3 0.0
5.|-- 137.221.77.72 0.0% 10 2.6 7.1 0.9 36.8 11.9
6.|-- 137.221.77.34 0.0% 10 0.9 0.9 0.7 1.3 0.0
7.|-- sfr-th2.par.franceix.net 0.0% 10 1.3 1.4 1.1 2.2 0.0
8.|-- 205.10.136.77.rev.sfr.net 0.0% 10 8.5 8.7 8.4 10.5 0.6
9.|-- 205.10.136.77.rev.sfr.net 0.0% 10 7.9 8.1 7.9 8.3 0.0
10.|-- 18.229.154.77.rev.sfr.net 0.0% 10 8.5 8.5 8.4 8.8 0.0
11.|-- 213-245-253-134.rev.numericable.fr 0.0% 10 9.8 9.9 9.7 10.2 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

08/11/2018 18:45:48 UTC
--------------------
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