Maw Of Soul Subnerged problem

Dear Blizzard,

Why do you keep putting obstacles in the way of players who pay for your subscription? For over a week now, players have been reporting that Helya in Maw of Souls fully heals herself after every Submerge, yet the issue still hasn’t been fixed. You’ve introduced a time-limited event where players can complete M+ dungeons solo, but you’ve done nothing to fix a bug that prevents many classes from finishing MoS on their own.

Why?