Account progress

Account progress disappeared. I haven’t entered the game for 2 years, so I installed it, but all the purchased characters are skins, there is nothing! Only those heroes that are freely accessible are available. Please help to solve the problem!

Лайков: 1

У меня аналогичная проблема, написал обращение почти месяц назад - реакции НОЛЬ! Спасибо, Blizzard, за внимание к игрокам!