Hello Guys ,
I’m still totally unsatisfied after so long …
The funny part is they blocked the biggest ISP ( TELENET ) in Belgium for the flemish part .
This issue is already know more then 1 year ago …
Why is this taking so much time when i was able to play with this ISP in the past .
I never changed ISP
Pls do something about this !
Here The answer after making 5 tickets …
Issue ID: #74504436
Your ticket has received the following response:
Howdy!
I am Game Master Vladosiky and I am here to address your Telenet connection concern!
Thank you for bringing this to our attention, Thierry. We have received other reports from Telenet customers that they are being blocked from accessing Battle.net for Diablo 2. It looks like this is an issue on our end that will need to be investigated further.
I have escalated the information to the Diablo 2 team to look into this further. Customer Service cannot remove this restriction as of right now, as it is directly related to your ISP connection. Even if we removed it, it would restrict you as soon as you tried to re-connect. We will need to resolve this problem on our end.
Once we hear back from the Diablo 2 team regarding this problem, I will reach out to you by email with an update. I currently do not have an estimated time frame on when this will be fixed, but as others are experiencing the same issue, I do hope this gets resolved quickly.
Thank you again for making us aware of this problem.
Take care and let us know if you ever need anything!
Click here to review and resolve your ticket. If you continue to experience issues, you can respond to your ticket with additional information.
If you do not resolve the ticket or provide an additional response within one week, we will resolve the ticket automatically and you’ll receive a final update via email.
Regards,
Blizzard Support