Says my game is in library but cannot find it?

Legacy Games Tech Support
4

Hi there,

Thanks for reaching out!

We’ve seen more reports of this and the issue is under investigation.

In the meantime, you should be able to get past this by:

  1. Logging out of the Battle.net app
  2. Clicking the cogwheel on the login screen
  3. Changing the Login Region to Asia
  4. Logging back in and retrying the install

Hopefully the underlying issue can be fixed as well soon!

7 Likes