Hey everyone,
Thank you all for provided all this information, this has very useful to us and to the developers in verifying these reports.
We have now received a response from our development team, and they didn’t identify any bug with the game outside of:
- Players deleting characters by mistake, which has been addressed in a recent patch
- Server stability issues, including rollbacks, which were addressed in this post
Characters lost unfortunately can’t be restored, but we hope that both measures taken to address these issues will improve things, and prevent you from losing hard earned progress in the future.