Offline character gone after pc crashed

[TollCollect-2366]

Offline character gone

Hi there, The character appears saved in the save folder but in game it does not appear in the offline section of the game, every other character is there except the one that I usually play. Also everyting that I had in the shared stashs are gone. This happened after an update on the blizzard app poped up, after the update when i launched diablo2 it asked for all the setting like it was for the first time I launched the game. Please need help cause I invested a lot of time in that character.…

@Dresiaron

If the save file is in the correct folder, but the character is not showing, then it can sadly mean, that the save file is corrupted. We are not aware of any way of fixing this.