Good morning,
Our developers are aware that many players have to wait in queue before being able to play the game, and they’re still working on improvements so that everyone can play as fast and as smoothly as possible.
They’ve recently released an explanation on the situation, and what they’re doing to address the server issues :
While customer support doesn’t have any more information than you do, please be sure to keep an eye out on future announcements.
Thank you all for your patience.