Can't see friends online

Can some one help?

My girlfriend and I are playing together, we are in the same room and both online. but neither of us can see each other in the in-game friend list. we are both set to “online” and “available.” we have other friends that can see us. we can join other friend’s games and play together, but even when we are both in another friend’s game, we still appear “off line” to each other. I don’t understand. HELP!

Hello Dinomy,

Make sure that you are both logged in the same region of the app, and also that you do not have each other on your ignore list in error.