Technical Support
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Greater Rift leaderboard completions not being recorded
Everyone, the recent issue with the EU GR leaderboards not recording clears have been addressed and resolved. Thanks to all those that reported the issue to us; this topic will be left open for a while for monitoring pu… |
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1 | 39 | January 20, 2021 |
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Common Connection and Latency Issues - PC/MAC
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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7 | 3417 | July 8, 2019 |
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Common Issues & Fixes – Read Before Posting!
Hot Topics Please follow @BlizzardCSEU_EN for current service status. For known in-game issues, see here. I’ve found a bug! Please submit your bug reports here. Common Issues & Workarounds Click on the type of issu… |
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2 | 2341 | July 8, 2019 |
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Welcome to the Technical Support Forum!
Welcome to the Technical Support forum! This forum provides players with a place to discuss technical issues with each other and official Blizzard representatives. While this forum is NOT intended to replace our support… |
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1 | 841 | July 8, 2019 |
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Mac Inventory Issues
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0 | 14 | January 24, 2021 |
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My inventory lags
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16 | 333 | January 24, 2021 |
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1016 problem - how to fix?
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4 | 82 | January 23, 2021 |
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Disconnected from the server
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0 | 18 | January 23, 2021 |
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Game does not launch on PC
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3 | 41 | January 20, 2021 |
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Game keep crashing cant play
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15 | 2164 | January 20, 2021 |
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GR 150 cleared but not recorded 04/08/2020
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231 | 4604 | January 19, 2021 |
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Screen freezing 3-5s in GR
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8 | 191 | January 15, 2021 |
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Game won't start!
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2 | 78 | January 13, 2021 |
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Game crash on launch
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2 | 42 | January 13, 2021 |
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Game crashing Cheng smiling
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1 | 53 | January 11, 2021 |
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All not equipped items disappeared!
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1 | 27 | January 11, 2021 |
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The sound of the Great Portal Stone
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0 | 27 | January 8, 2021 |
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Game fails to launch on macOS (Big Sur, M1) - Application Initialization Failure
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0 | 54 | January 7, 2021 |
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Game freeze after 5-10 seconds
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11 | 430 | January 6, 2021 |
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EU Web Profile Pages unavailable
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0 | 43 | January 5, 2021 |
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Diablo III "The application encountered an unexpected error"
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2 | 142 | January 5, 2021 |
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Unable to log onto EU servers, Asia and US work fine
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15 | 243 | January 4, 2021 |
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Can't change or remove clan messages
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0 | 24 | January 2, 2021 |
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High Ping, can't play
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35 | 1641 | December 26, 2020 |
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Massive lag spike every couple of minutes
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1 | 83 | December 26, 2020 |
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PC Crash with Season 22
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28 | 1742 | December 26, 2020 |
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FPS Drop for this map
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2 | 49 | December 25, 2020 |
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Problem with clan access
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0 | 29 | December 25, 2020 |
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Error code 315000
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4 | 205 | December 25, 2020 |
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Game freezing and lagging
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29 | 4243 | December 24, 2020 |