Technical Support
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Common Connection and Latency Issues - PC/MAC
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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7 | 9157 | July 8, 2019 |
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Common Issues & Fixes – Read Before Posting!
Hot Topics Please follow @BlizzardCSEU_EN for current service status. For known in-game issues, see here. I’ve found a bug! Please submit your bug reports here. Common Issues & Workarounds Click on the type of issu… |
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2 | 5122 | July 8, 2019 |
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Welcome to the Technical Support Forum!
Welcome to the Technical Support forum! This forum provides players with a place to discuss technical issues with each other and official Blizzard representatives. While this forum is NOT intended to replace our support… |
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1 | 2417 | July 8, 2019 |
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Can not start a game - Code 317002 [9/12]
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22 | 616 | December 11, 2025 |
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Error code 317002
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1 | 59 | December 11, 2025 |
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sERVER eu - SPAIN - ERROR 30000
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0 | 20 | December 10, 2025 |
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Challence rift is not working
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2 | 71 | December 10, 2025 |
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Error 317002 on Europe Server D3
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23 | 740 | December 10, 2025 |
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Cannot open game
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7 | 167 | December 10, 2025 |
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How do I ACTUALLY contactr support?
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7 | 40 | November 17, 2025 |
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Lack of technical proficiency in technical support
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1 | 24 | November 11, 2025 |
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Game launch Diablo III
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3 | 41 | October 16, 2025 |
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'There was a problem logging in (Error 14403)'
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17 | 159 | October 14, 2025 |
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Stuck in party mode
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1 | 16 | October 14, 2025 |
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Cant start game, only available to party leader (not in party)
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0 | 25 | September 25, 2025 |
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Key introducing error
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1 | 29 | September 1, 2025 |
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Error code 10014
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1 | 86 | August 14, 2025 |
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D3 - Clan management, user object being offline, but is not
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0 | 26 | August 7, 2025 |
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Altar disappears in season
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1 | 28 | July 27, 2025 |
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Weird Greater Rift Bug
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0 | 30 | July 24, 2025 |
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Pet is not working
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3 | 37 | July 19, 2025 |
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Error 24004 EU servers when joining public GR games
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8 | 168 | June 15, 2025 |
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Cant log in to season 35!
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1 | 67 | June 7, 2025 |
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Threefold Rebirth
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1 | 37 | June 4, 2025 |
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D3 crashes on macOS (tested on M1 Pro and M2 Pro)
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1 | 171 | June 4, 2025 |
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Automated Rollback - "Something went wrong on our side!"
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0 | 23 | June 4, 2025 |
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Bad performance
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0 | 30 | June 2, 2025 |
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Code 317002 - there was a problem creating a game
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1 | 154 | May 9, 2025 |
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There was a problem creating a game... (code 317002)
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0 | 107 | May 9, 2025 |
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Problem loading game license code 395000
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16 | 1120 | April 17, 2025 |