Technical Support
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Common Connection and Latency Issues - PC/MAC
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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7 | 9172 | July 8, 2019 |
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Common Issues & Fixes – Read Before Posting!
Hot Topics Please follow @BlizzardCSEU_EN for current service status. For known in-game issues, see here. I’ve found a bug! Please submit your bug reports here. Common Issues & Workarounds Click on the type of issu… |
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2 | 5133 | July 8, 2019 |
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Welcome to the Technical Support Forum!
Welcome to the Technical Support forum! This forum provides players with a place to discuss technical issues with each other and official Blizzard representatives. While this forum is NOT intended to replace our support… |
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1 | 2421 | July 8, 2019 |
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Diablo 3 doesn't work - D3D error
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2 | 10 | January 31, 2026 |
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"Downloading Additional Content" whenever I start the game
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1 | 13 | January 24, 2026 |
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Error 319803, cannot write in chat
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1 | 21 | December 20, 2025 |
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Can not start a game - Code 317002 [9/12]
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25 | 744 | December 17, 2025 |
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Error code 317002
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1 | 68 | December 11, 2025 |
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sERVER eu - SPAIN - ERROR 30000
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0 | 28 | December 10, 2025 |
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Error 317002 on Europe Server D3
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23 | 756 | December 10, 2025 |
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Cannot open game
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7 | 172 | December 10, 2025 |
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How do I ACTUALLY contactr support?
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7 | 49 | November 17, 2025 |
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Lack of technical proficiency in technical support
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1 | 27 | November 11, 2025 |
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Game launch Diablo III
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3 | 52 | October 16, 2025 |
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'There was a problem logging in (Error 14403)'
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17 | 171 | October 14, 2025 |
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Stuck in party mode
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1 | 16 | October 14, 2025 |
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Cant start game, only available to party leader (not in party)
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0 | 30 | September 25, 2025 |
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Key introducing error
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1 | 33 | September 1, 2025 |
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Error code 10014
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1 | 123 | August 14, 2025 |
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D3 - Clan management, user object being offline, but is not
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0 | 28 | August 7, 2025 |
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Altar disappears in season
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1 | 29 | July 27, 2025 |
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Weird Greater Rift Bug
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0 | 39 | July 24, 2025 |
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Pet is not working
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3 | 39 | July 19, 2025 |
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Error 24004 EU servers when joining public GR games
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8 | 170 | June 15, 2025 |
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Cant log in to season 35!
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1 | 67 | June 7, 2025 |
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Threefold Rebirth
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1 | 38 | June 4, 2025 |
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D3 crashes on macOS (tested on M1 Pro and M2 Pro)
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1 | 219 | June 4, 2025 |
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Automated Rollback - "Something went wrong on our side!"
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0 | 24 | June 4, 2025 |
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Bad performance
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0 | 31 | June 2, 2025 |
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Code 317002 - there was a problem creating a game
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1 | 155 | May 9, 2025 |