hi i started playing a couple of days ago and had connection issues i logged in today and my character had disappeared it was only a low level so wasn’t concerned and started a new one, however I spent my morning today playing levelling up and getting equipment. i just logged back in and that character has disappeared and the original one is back? can some one help please
You have two heroes, one in EU region, the other in Americas region.
Make sure to choose the correct region on the launcher before pressing the “Play” button.
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Normally for this type of issue it is as Maskraider mentioned and you are looking at the wrong region. More info about this can be found here - Diablo III Heroes Missing - Blizzard Support
maskraider meteor’s alt i assume 