Diablo 3 closes randomly and often

Technical Support
1

My Diablo 3 is closing at random times, but very often (like no more than 5 or 10 minutes of play before closing).
It closes directly to Windows, no error or dialog is given.
Act IV was crashing in seconds, I switched to Act III and got a few minutes before crashing.
One time even the character screen crashed too.

I tried updating my NVidia Drivers, Windows 11 is updated too.
I tried using the repair tool.
I deleted D3Prefs.txt.
I ran the Memory Diagnostic Tool (no problems).
I reinstalled both Diablo III and the launcher.

DxDiag: ------------------System Information------------------ Time of this r - Pastebin.com
Info file became too large (part 1: System Information report written at: 06/18/23 01:22:48System Name: DELL-G5[ - Pastebin.com, can’t post part 2 because of 2 links limit)
The error reporting kind is too large too, anything I should post of particular interest?

2

Hi,

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1 Like
3

Thanks. I did all the info procedures again:

DxDiag https://pastebin.com/3Y9TW8XX
MsInfo 1 https://pastebin.com/ba5MxdFW
MsInfo 2 https://pastebin.com/0jZiDL4B
1 Like
4

Same here… since few days randomly connection issues. Looks to me a server issue

5

Does your game just closes to Windows without any warning or error message?
I think connection issues should log you out or something, no?

6

It happen on my pc o occasionally without warning. The game freezes for a few seconds then the game just disappears to windows 11 desktop without error or warning. It doesn’t appear to be an isp server connection matter