Error 1016 and then error loading game license

constantly getting these errors 1016 and game license! great when u lose GR keys like this; starts with a bit of lag then disconnects! or throws me into lobby. don’t tell me to update stuff and do the generic repair stuff! been there done that even though that’s BS! game worked fine until last patch !

same today! lag! then error loading game license or 1016!

I’m so sorry this is happening :frowning:

Error 1016 means you’re getting disconnected from the game, which may mean you’ve got an overall connection issue to the servers.
Best place to start is the general connection troubleshooting page for Diablo III.

Let us know how you get on after taking these steps?

no your general connection troubleshooting doesn’t fix anything; and diablo 3 is the only app on my pc that “loses” connection. my connection is high speed fiber optic and i’m using ipv6 (DO NOT recommend me to switch to ipv4). every “fix” or troubleshooter has been tried from my side; except reinstalling windows lol!

last thing I tried is run the exe in compatibility mode for windows 7 (thought it fixed my issue but no; I got lucky with my first error it took a bit longer than usual).

AND once more: this issue only appeared in last 1-2 patches, I had a break from the game before this.

pasting winmtr results from both servers:

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| No response from host - 100 | 276 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 276 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 276 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 275 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 275 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 275 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 275 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 275 | 0 | 0 | 0 | 0 | 0 |

| 185.60.112.157 - 3 | 275 | 268 | 41 | 43 | 52 | 44 |

|________________________________________________|______|______|______|______|______|

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| No response from host - 100 | 247 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 247 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 246 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 246 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 246 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 246 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 246 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 246 | 0 | 0 | 0 | 0 | 0 |

| 185.60.112.158 - 5 | 246 | 235 | 41 | 43 | 50 | 42 |

|________________________________________________|______|______|______|______|______|

1 Like

Also error 1016, but on server authentication. Got all 3 checks and the message with error pops up. This applies only for EU server.

US and Asia servers work fine.

Internet connection is stable, other online games work fine.

same problem here… stuck on authentication, but I can connect to US and Asia servers without any problem.

I have errors Code 1 then Code 3025

OK, thanks for the info

it ain’t fixed! I just got another disconnect and then when relogging I got error 395000

Nope, sill the same problem…

the only difference I can say is that today and yesterday it happens between longer intervals