Error 395002 on PTR

appears on “Retrieving Hero List” on PTR, how can i fix this?

There doesn’t appear to be a solution yet… see this topic in the PTR Bug Report (which, btw, is where you should be posting):

Those that do connect to a game seem to experience a lot of lag – like 2½ to 3 seconds of lag. Probably not a good time to try and connect.

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