Error code 395002

Code 395002 - Error loading the hero pls help

Have you tried the troubleshooting listed here:


There was an old bug where silenced players could not create a game… the silence could be in any Blizzard game. I don’t know if Blizzard ever fixed that bug.

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the code is to retreve hero list this only happend from when the maintenance on wednesday 6 of march 0200 cet eu server look like account stuck on maintenance on eu server all other regions can log in fine

and it doesn’t look like many people are affected… you’re the only one reporting something like that.

I’ve been playing on Europe on and off all day today… no issue.

If you’ve already tried the troubleshooting listed in that Support Note I linked above… I suggest that you contact Blizzard Support with a ticket; you can use the form for Diablo III crashes here: https://eu.battle.net/support/en/help/contact/279/ticket.

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eu server cant find my hero list i still have this error code 395002 bug