Hello Dear Blizzard employees,
My barbarian hardcore character called Emmy just died today 27 december 2019 around 17:50 ECT because of a huge lag spike. At some point during a public bounties game, I had a huge lag spike and I even met an invisible wall (cut map) like we often encounter during lags. I then realized my char was in such danger but could not teleport town, could not do anything about it. When the game recovered, I discovered that my poor barbarian girl was dead… I am so sad about it :’(
Would there be any way that you recover my account since that was not a natural death during an epic fight but a pathetic lag death ? I hope you can check that and see that I had a huge lag spike just at the moment of her death. Please that is all I am asking for Christmas ^^
Merry Christmas and Happy New Year !
Edit : Would you need any screenshot of the moment it occured ?