Hello Everybody!
today I wanted to install Diablo 3 again on my new build PC, when booting up Battle.net and clicking on Diablo 3 I see that I could only try diablo 3 which weirded me a little bit out.
when looking at the account details I can only have Reaper of Souls expansion, but I have played the base game before I bought the Reaper of Souls expansion. or should I try to reactivate Diablo 3?
hopefully you guys could shine some light on this.
Hi there Briareos!
As far as we can see, your account should have the full version of Diablo III plus Reaper of Souls. But we also see you recently logged in from a different Battle.net account that doesn’t have those games. We can’t give you much info through here for privacy reasons, but it has a completely different email address.
Make sure you’re actually logged in to the account that has the Diablo III licenses. If you do not remember the email address, please shoot us a ticket for some private, personalized support.