You should also give some thought to make a Seasonal hero.
When you create a new hero, check the “Seasonal” box as shown below:
You can find some information on Seasons here :
https://eu.diablo3.com/en/blog/23319442/season-20-begins-313-28-02-2020
Season lasts about 3 months, so you still have lots of time to try that.
There is additional information you may find useful in this post:
Good luck in your adventures…