Please help me : huge problem!

How to fix level stuck in Diablo 3 … Please help me !
im paragon level 491 and stuck on this level . i can reach level paragon …

We have similar issues, Characters will hit level 70, get a few paragon levels, but then when we go to switch game difficulty, these users only show at level 69 in menus and are unable to go past TVI. Some sort of bug this Season they need to work out.