Problem loading game license code 395000

After having not logged in for a few years, I wanted to get back into the game while waiting for Diablo 4.

I am unable to log into Diablo 3 europe due to error 395000
I can play on americas just fine.

I’ve tried all the steps outlined in article Blizzard Support - Error 395000 and article Blizzard Support - Connection Troubleshooting
I tried both the 32 and 64 bit versions.

What steps do I have to take to be able to play on the eu servers again?

Hi…

Yeah, the issue is under investigation… you may want to follow (and write in) this topic:

Good luck with this…

I really think you should post in that topic… if nothing more to let Blizzard know that you have the same issue.

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Ah, it’s on the us forum, explains why I missed it. Thanks for pointing it out. Replied there.

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Same here. I can log into the Americas and Asia servers but cannot play on EU getting the error code 395000. I should point out I am a returning player having previously played on EU when Diablo 3 first launched.

Same for me. Americas and Asia are just fine, but EU I get 395000.

Could you please try it now… some players are reporting that the issue is fixed.

Good luck in your games !

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Yes. It’s working for me again.

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Also fixed for me…thanks Blues :smiley:

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I have this problem 395000 in Asia server, some one can help me to fix it,pls

Hi,

You’re replying to a topic that is more than 2 years old… You should have created a new topic.


The problem you are reporting is being reported on several Diablo III forums… for example:

Chinese Forums

Korean Forums

US English forums

No reply from Blizzard yet. See reply in next post

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P.S. : Added a few links to newer topics on the same issue on the Korean forums

Hi there,

Thanks for the summary Boubou!

No specific details to share yet, but can confirm we’re aware and investigating.

You’ll probably find more relevant updates in the linked threads when there is any development, but anything important we’ll try to share here as well.

Thanks for your patience for now!

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Knowing that Blizzard is aware of the issue and looking into it is good to know…

Thank you for your reply.

This should now be resolved, how are things looking 靠北邊走?

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@Tyrskorn:

Thank you for the update… this is the only forum where there was any news on this issue.

Have a nice day !

@Blizzard : Hi,

Two new posts this morning of players with that same issue…

Reports have largely died down following the fix and this specific issue is considered resolved.

For anyone still having issues, the cause would be something different, and I’d recommend working through the troubleshooting steps from here:

I’ll close the thread here to make sure we can collect any fresh reports separately.

Many thanks!