Where are EU servers located at?

Technical Support
1

In the last season i’m getting a ping of AT LEAST 170 to europe servers. what happened?
Can we know where the eu servers are located at?

Every other game, including Overwatch, i’m getting between 50-70 ping.

2

Hi,

Where are you located ?

I’m in Canada (Quebec) and my in-game latency (the coloured bar to the left of the resource balloon) is registering 120-125 msec… about normal for me when I play on Europe.

Have you tried some troubleshooting ?

There’s also that Blizzard post at the top of this forum:


You might want to run a WinMTR and see if it shows anything out of ordinary

2 Likes
3

Hey, i’m from Israel but what does it matter? my ping in other europe based servers is 60-70 and in the past in Diablo 3 also.
I don’t want to make all sorts of manipulation to my network because 1 game have servers problems…
Just wonder where those so called eu servers are located at?

BTW, In the Americas i’m getting better, stable ping then from the eu servers.

*The winMTR shows ping of about 60 until i’m reaching diablo server.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
***** - 0 69 69 0 0 1 0
******- 0 69 69 4 4 11 5
******* - 0 69 69 4 4 8 5
****** - 0 69 69 4 5 16 5
******************* - 0 69 69 57 57 75 57
ffm-b5-link.ip.twelve99.ne - 0 69 69 57 57 60 57
ffm-bb1-link.ip.twelve99.ne - 0 69 69 58 58 62 59
prs-bb1-link.ip.twelve99.ne - 0 69 69 67 67 71 68
prs-b1-link.ip.twelve99.net- 0 69 69 66 67 100 67
blizzard-ic-348624.ip.twelve99-cust.ne - 0 69 69 67 72 135 103
ae1-br02-eqpa4.as57976.ne - 8 54 50 165 179 279 172
No response from host - 100 13 0 0 0 0 0
et-0-0-5-br01-eqam3.blizzardonline.ne - 0 69 69 70 118 670 71
137.221.78.47 - 4 57 55 158 170 175 171
185.60.112.157 - 6 53 50 155 170 176 172
________________________________________________ ______ ______ ______ ______ ______ ______
4

It does matter a whole lot because your data need to travel to Blizzard’s servers… these used to be near Paris, but Blizzard shut down its European Centre there and I don’t know where they are now.

Your data is likely using a different route and is making better times.

1 Like
5

No reason i’ll get a better route to USA then to europe?
I really don’t understand where do you coming from

Anywhere in Europe will be closer then USA

6

Distance is only part of the equation… if some relays along the way are having trouble right now, the transmission time will be longer.

Somewhat similar to a road having heavy traffic travelling a low speed versus another one with less traffic and better speed.

1 Like
7

You can see in the winMTR there is no problem in relays until i reach Blizzard server.

Moreover - i there were any problems with any relays along the way i would have a ping problem reaching other servers in europe.

8

Did blizzard move its data and processing to the uk last year?

9

IDK tha’ts what i’m asking…
I’m trying to resolve this with my ISP but they don’t see a problem on my end.

10

“Your Blizzard products and services are now provided by Activision Blizzard UK Limited. You can access and read our updated [EULA]”

IDK if that also includes the game servers

1 Like
11

hmm I shouldn’t have problems getting there…
Well fml… this season looks cool

1 Like