Bug report for Diablo 4 repeated crashes

I have Razer Keyboard, removed that as suggested, no change… waste of time. I bet if every single player on every device was having the problem, all hell (pardon the pun) would break loose… Seriously, I am losing interest… All this since update to version 1.0.3… just let me uninstall the update until you fix the friggin problem… thats if you know how!!! #mightclaimmymoneybackfrombuyingthegame#POE #getitfixed

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Absolute BS response. You have players that have been playing since launch without a single crash. You then release an update and immediately afterwards you have hundreds of reports from these players that they are constantly crashing now. And this is supposed to be on us somehow? GET A CLUE!

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Every single one of my FenrisDebug files have this same error just as it crashes.

[Crash] Thread ‘JobWorker2’ handling fatal error|
[Crash] UnhandledExceptionFilter|
[Crash] Crashed thread: ‘JobWorker2’ (0x1464)|

[Crash] Thread ‘JobWorker2’ handling fatal error|
[Crash] UnhandledExceptionFilter|
[Crash] Crashed thread: ‘JobWorker2’ (0xefc)|

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Same thing here after patch :frowning: about 7 crashes in 3 hours or so.
10700k
3060ti

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Just had my first crash aswell. Had to force reboot the pc.

Same I am on PC no crashes before this patch. There is deffinently something wrong in the coding of the new patch. You should roll back for now so that everyone can play and test patch before relase. There is Deffinently something wrong on the coding of the new patchs end!

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I had this exact problem, I think one crash to desktop on june 2nd and none that I can remember since, yesterday I had maybe 8-10 in a couple of hours.

I lowered my cpu’s overclock and haven’t crashed since, doing this will probably not help all of you though. I’m not saying that there’s nothing wrong with the code, just that if you want to actually play the game you might want to try this.

Scratch that, it started again.

Typical customer support answer. Never them its the millions of pc’s that crashes after update. I cant play it, its unbearable. It keep losing progress each crash.

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I have the exact same issue - Game crashes after 2-5 minutes of play. Tried all the fixes out there, nothing works. Even a reinstall did nothing.

AE6321E2-9CBE-4DC9-80E2-27A475B5C2D9

Edit; Did another with DisableChromaEffects “1” without any change.

9CC68E82-8BDD-47C5-9874-016B528F922F

I’m also experiencing constant crashing after the patch. Never really had an issue before the patch.

Yesterday (after patch) - crash of game to desktop every 5-10 minutes. After about…10 or so crashes, I quit for the day on PC.

Today - I take 2 steps upon logging in and instant crash. Did this about 3 times and deciding to call it until I read up that this has been resolved on BLIZZARD side of things. Don’t even dare say it’s our equipment. Honestly, the obvious common theme here is…the patch! So yeah, figure it out Blizzard.

I have disabled the Discord and Nvidia overlays, neither of which was an issue before this patch came out. I don’t have a Razer mouse, and my Logitech mouse firmware is up to date. I don’t use controllers with Diablo IV. No matter what I have done, I can’t get the game to stop crashing.

Sorry, most of the people reporting the issues have had little to no crashes since the game launch then as of 1.0.3 patch release, the game is now doing nothing but crashing. The issue is not our setups or configs it’s the patch that was released that’s the common denominator here. It doesn’t matter if there is nothing obvious sticking out or not, it’s now made the game unplayable for many people. The problem needs to be identified and corrected as soon as possible, please.

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Discord overlay was already disabled, don’t run Razor hardware, so therefore no Razor software. Controller isn’t connected to PC.
Been running since Beta and launch (early access) without a single issue.
PC immediately began crashing to desktop after the June 27 patch.
No other software or games on my PC exhibit this.
The problem is YOUR end Blizzard.

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Same problem here. i9 9900k 3080ti win10pro, before new patch, zero errors or issues =\ now game died every 10-20 minutes

Here are my samples:
25CDD83E-B7D5-4BBF-9E04-5F7BF881C427
D1648EC8-08D7-43EE-B813-A219ADA50805
98B95070-B91D-40EA-8D84-B53FAB3396D1
E94BE4FE-9158-4379-BF4A-54927878647F
EFA5C88C-D0CC-4002-A845-86CDF89415BC
9826FE34-A818-4E17-84B4-0792D12E8E33
888C056E-A074-4888-ACE8-4E950C415EA2

You know you are able to see my hardware info from these. I hope you fix this issue and test your code before going live in the future.

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It’s becoming quite clear this game didn’t have enough time in the oven. The crashing is out of hand, many of the in-game systems were poorly thought out, No loot filter, minimal stash and bag space, gems taking up inventory slots.

I am so tired of AAA games being released in such a terrible state.

Here are crash logs from two days. I have a 4090, i9 13900k, 64GB DDR5, M2.nvme. Win 11. Hardware is no issue. This is a software problem. No other game has these crashing issues.
I have updated my BIOS, re-installed D4 on multiple different drives, reinstalled Bnet, tried different monitors, fiddled with all manner of in-game settings, ran the PC with all services disabled aside from Essentials. Ensured all drivers are up-to-date, Uninstalled a multitude of software on my PC, Tried a new user profile on windows, disabled devices that are not in use. Tried using a controller and not. Disabled G-sync, changed power settings, tried lower resolution, tried lower FPS. NOTHING I can do is going to fix this. I was really looking forward to this game too. Guess it is back to PoE until PoE 2 comes out.

ED50413A-547E-46E6-87EA-EAB463F4F901
E5B0DF4B-1424-441D-9E5D-67E23FDA4A02
ADAF0E36-443A-4DF7-9D69-129DFDA7053D
DC329FA7-BBCD-433C-B82B-1594D628EE59
AE06C0FC-699C-464C-B37E-CA7A34A43CDE
77415CFE-D963-4CA6-8761-332E083A1666
6CC47039-044F-407B-B951-F763F348C593
41B8180B-13E4-48D6-A579-8387FE48D602

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007B3D3B-4402-45E1-B1BE-58F6F346C69D back to crashing every 10-20min it’s getting really annoying. This code is from one of the many many crashes I had today. What’s frustrating me is that I can’t find a single streamer on twich having this problem so I bet Blizzard isn’t even aware of it really… We are the unlucky minority out of million of players who have this problem right now since 1.0.3 hit.

Crashing after last update. Sometimes after 10min of playing, sometimes 30 or 60min

Last code:
2A127DF7-C20A-4224-8EEF-F8F7CB298607

the biggest problem that everyone have is GPU memoryleak. Its been a problems sins Beta so i dont understand why you dont do anything about it.

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