please solve our problems….
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i haven’t been able to login all day which is a shame as i really want to play, hopefully a fix can be found soon (UK, Steam)
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Still not working here Battle.net (EU) , i tried all steps like I wrote in this post
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Is this error(397000) already fixed? I can’t check it at the moment.
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If you think the support can help… Not much, up to certain point.
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Ditto - all down.
Down detector says “fine” for Battle NET and Diablo, and I can ping them, but log in is not possible.
Have run scan / repair / reinstalled BattleNET, etc etc.
No joy.
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UK, and on PC as you requested
David
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Guys, try this. Open Battle.net, select the game, and then click “Check for Updates.” It worked for me this way.
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mine is now working so try again guys 
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After 16 hours the problem looks fixed he allouds me to log in and choose my charachter…. the disappoint is that today, after 3 months has been my first totally free day, and i was sitted here with this issue….. i’m very disappointed about this.
this is the point with the clients/browser games, if something happen half world remain stuked. i don’t know what to say only that is uneccettable that i cannot use a game/service that i payd for 16 hours asking clarification and support without any reply any way to talk directly with somebody remaining stuked waiting for an answer in a forum… from a very big enterprise, despite all, i remain really disappointed and the the only think that i could receive is a sentence like “ we are sorry for your bad experience we are working always to give our best ”.
at the end by my side the issue ( crossfingers ) looks fixed.
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Well, after not being able to play all day, I logged on a little while ago and confirmed that it’s fixed. I didn’t have to do anything; the cause of the problem will remain a mystery.
Glad to hear things worked out already, and apologies to those who had their gaming plans scuppered. Hopefully you get a chance to jump into the fray over the weekend anyway.
Thanks again to everyone who helped raise the issue!
Closing to make sure any future issues get reported in a new topic.