High Latency to EU

Same Problem here, lag, game kicks you out, does not save progress and wont let you in again. Blizzard, this really ruins the gameplay, stop ignoring this online issue and do something :grimacing: or I ll send Mephisto to your ignorant tech support…

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I dont know what is wrong, but the game lags incredibly after the last update, I just lost another legendary item after a crash today and two hours in vain and anger. I am being filled with hartred after repeating act4 couple of times after crashes…

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Getting worse by the day, i thought it might just be a local ISP issue. But alas on reading this i am wondering about the infrastructure of available servers in the EU. For the record bounding between 200-1k and my best ping is like 80 something, it is a fibre connection and all other games connections vary between 17-30 dependant on what gateway i might use in europe.

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Why not just simply skip on using the EU servers and run a VPN and connect to a US server? i can promise you one thing… you will no longer disconnect, you may have a slightly higher ping than your used too, but that is of little consequence because you will be able to play.

Im on a mobile unlimited data plan with 100/100 under EE within the UK, im connected to the US server with a reasonable 90ms, during the morning time in the US and our daytime over here it drops even lower and tbh i can hardly tell the difference as the game plays flawlessly even with a lil lower latency the difference is not at all noticeable, neither should it be given that its not an fps shooter.

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I’m also having immense issues from Cape Town, South Africa. Ping is almost unplayable at times, I’ve never had these issues in Diablo 3 nor in Diablo 2. I really hope they give us here in Africa some support.

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Same issue from South Africa. Since launch, pings were ~220ms (best we get here*), but for the last few days, pings have been ~500ms+, which means the game is unplayable. No reply anywhere from Blizzard that I can find :frowning:

*GGG provided local servers for Path of Exile, which means 10ms pings.

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Only Blizzard can run a service like Battle.net for 26,5 years and still have constant rubber-banding issues in instanced solo content :expressionless:

Blizzard… This is an important issue (the game is near-unplayable) and we haven’t seen noticable improvements for a month…

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The first D4 season is about to start, and yet this issue has not been acknowledged by Blizzard. I’m surprised that any performance monitoring they do has not shown a drop in player numbers for EU. I tested latency again now, and it’s still over 500ms, instead of 200ms. How do we get this issue addressed? Keep bumping this thread?

Can someone tag PezRadar on Twitter, and link to this thread to show it’s not just one person’s ISP that’s the problem?

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Patch 1.1.0a dropped and the lag/latency issue is solved – back to 220ms instead of 500ms :smiley:

And less than 24 hours later we’re back to 400+ ms ping.

It’s gonna be a very slow and disappointing start to the first season for everyone.

Yeah, I haven’t been able to play the game since I bought it due to the constant lag. All I can find is lots of people with the same problems but no real solutions and 0 (ZERO!) response from Blizz.

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Kinda glad I’m not the only one. Freezes, sudden FPS drops, rubberbanding… it’s unplayable. Playing from Greece btw, not that it matters. The game before had some issues, but nothing like this shit.

Same, but i`m from Turkey

We paid 70 euro for this game and this is unacceptable. This is not a free to play game company…We are talking about Mighty Blizzard ???

I’m sure the makers of Path of Exile are snickering when they look at Diablo 4…

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I’ve posted to the US technical support forums in the hopes of getting some action from Blizzard:

Link

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I’m still getting pings of 500+ ms on EU server, rather than 220ms. The game is STILL unplayable on EU server.

Anyone else?

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The latency for me is at best like 240ms (which really should be like 160ms like all other EU servers I connect to), but it spikes constantly and the rubberbanding is just terrible.

Still a full zero response on this from Blizzard.

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70 euro for unplayable game. Before put a patch so big, test it.
Die of lagging, moonwalker around, this is steal money, i dont care the season or eternal, just fix a BASE game.

Still have latency of over 400 ms instead of 220 ms.

Still no response from Blizzard :frowning:

hello from Kazakhstan. My ping is 180+ (1200 some times) and its imposible to play! Its looks like we joke fore blizz