Buying platinum does not work from the game on Steam (error code 332008) and from Steam, if you buy it, the money is withdrawn, but the currency is not added to the game.
Transaction ID: 3606879222360778868
Purchased: Oct 18 @ 15:34am
Diablo® IV - 1000 Platinum - 4 035₸
| Subtotal | 4 035₸ |
|---|---|
| Tax | 484₸ |
| Total | 4 519₸ |
Transaction ID: 3443623735868093512
Purchased: Oct 18 @ 8:36am
Diablo® IV - 500 Platinum - 2 017₸
| Subtotal | 2 017₸ |
|---|---|
| Tax | 242₸ |
| Total | 2 259₸ |
| Platinum did not come to the account, we need help pls |
Same thing
Transaction ID: 3282620049185884587
Purchased: Oct 18 @ 6:17am
Diablo® IV - 1000 Platinum - 4 035₸
| Subtotal | 4 035₸ |
|---|---|
| Tax | 484₸ |
| Total | 4 519₸ |
same thing happened to me
Transaction ID: 3530318028697506543
Purchased: Oct 18 @ 7:49pm
Diablo® IV - 5700 Platinum: 5000 + 700 Platinum Bonus - $49.99
Subtotal $49.99
Tax $3.17
Total $53.16
i have my account linked to steam as well.
@support
The problem is relevant at the moment.
Can you indicate a time frame for fixing the problem?
similarly…
Transaction ID: 3552836026829976538
Purchased: Oct 18 @ 22:17
Diablo® IV - 2800 Platinum: 2500 + 300 Platinum Bonus - 10 088₸
| Subtotal | 10 088₸ |
|---|---|
| Tax | 1 211₸ |
| Total | 11 299₸ |
Same thing
Transaction ID: 3343418644155601288
Purchased: Oct 18 @ 6:47pm
Diablo® IV - 1000 Platinum - 4 035₸
| Subtotal | 4 035₸ |
|---|---|
| Tax | 484₸ |
| Total | 4 519₸ |
Buying platinum does not work from the game on Steam (error code 332008) and from Steam, if you buy it, the money is withdrawn, but the currency is not added to the game.
Transaction ID: 3544954727485813850
Purchased: Oct 19 @ 03:06am
Diablo® IV - 2800 Platinum: 2500 + 300 Platinum Bonus - 10 088₸
| Subtotal | 10 088₸ |
|---|---|
| Tax | 1 211₸ |
| Total | 11 299₸ |
Same problem
Payment Number: 3470645333637504390
Purchased: Oct 19 at 19:20
Diablo ® IV - 2800 platinum units: 2500 + 300 units. Platinum - 10 088₸
Interim total 10 088₸
Tax 1 211₸
Total 11,299₸
Same problem as well.
Payment Number: 3257850251237039038
Purchased: Oct 18 at 15:50 EEST.
Diablo ® IV - 11500 platinum units: 10000 + 1500 units. Platinum - 2 832₴
Interim total: 2 832₴
Tax: 567₴
Total: 3 399₴
the same problem.交易号：3252220751710096402
购买日期: 10 月 19 日 下午 5:17
Diablo® IV - 11500白金币：10000 + 1500（额外赠送） - ¥ 693.00
总计 ¥ 693.00
Same problem. I bought 1000 platinum through Steam, the money was debited, but it did not appear in the game.
Номер платежа: 3611382821988452200
Payment number: 3611382821988452200
Purchased: 19 Oct at 16:44
Diablo® IV - 1000 units. Platinum - 4,035₸
Subtotal 4,035₸
Tax 484₸
Only 4,519₸
Seems like it’s a common problem.
I’ve bought some yesterday too. I have no Diablo IV on my Steam account but the purchasement was available so I’ve decided to try. Accounts are linked so it should work. I wrote to the support and they said platinum should come in 24 hours. 2 hours left until this “deadline”.
Payment number: 3533695728425329844
Purchased: 19 Oct at 18:36
Diablo® IV - 5700 units. platinum: 5000 + 700 units. Platinum - 20,178₸
Subtotal 20,178₸
Tax 2,421₸
Only 22,599₸
No PLATINUM!!! BLIZZARD HELP!
It’s been 36 hours for m
Transaction ID: 3515681329915375424
Purchased: Oct 19 @ 10:23pm
Diablo® IV - 5700 Platinum: 5000 + 700 Platinum Bonus - 20 178₸
Subtotal 20 178₸
Tax 2 421₸
Total 22 599₸
P.S. Steam returned the money
Same problem
Payment Number: 3315271146491011227
Purchased: Oct 18 at 21:49
Diablo ® IV - 200 platinum units: 200 units. Platinum - 200₸
Interim total 812₸
Tax 97₸
Total 909₸
Same problem. WTF!!!
Payment Number: 3257850251239631470
Purchased: Oct 18 at 23:33
Diablo® IV - 1000 units Platinum - 4 035₸
Diablo® IV - 1000 units Platinum - 4 035₸
Interim total 8 070₸
Tax 968₸
Total 9 038₸
WHERE IS PLATINUM?!?!?!?!?!? IT’S VERY BIG PROBLEM
Same problem
Transaction ID: 3371566141824508075
Purchased: Oct 18 @ 9:15am
Diablo® IV - 2800 Platinum: 2500 + 300 Platinum Bonus - 10 088₸
| Subtotal | 10 088₸ |
|---|---|
| Tax | 1 211₸ |
| Total | 11 299₸ |