[Main Thread] Buying Platinum in Steam (Oct 18th 2023)

same
Transaction ID: 3627145420691758354
Purchased: Oct 20 @ 12:37pm
Diablo® IV - 2800 Platinum: 2500 + 300 Platinum Bonus - ARS$ 10.000,00
Total ARS$ 10.000,00

Transaction ID: 3530318028706631605

After purchasing in-game currency (Platinum) for Diablo 4 thru the Steam store. The purchased platinum is not in the game account.
Steam support redirected me to battle.net support.

Transaction ID: 3335537344805109608
Purchased: Oct 18 @ 10:40pm
Diablo® IV - 11500 Platinum: 10000 + 1500 Platinum Bonus - 40 356₸

Subtotal 40 356₸
Tax 4 843₸
Total 45 199

Transaction ID: 3335537344805109608
Purchased: Oct 18 @ 10:40pm
Diablo® IV - 11500 Platinum: 10000 + 1500 Platinum Bonus - 40 356₸

Subtotal 40 356₸
Tax 4 843₸
Total 45 199₸

1 Like

Same problem
Payment number: 3362558942579504082
Purchased: Oct 19 at 5:18
Diablo® IV - 1000 units. Platinum - 4,035₸

Subtotal 4,035₸
Tax 484₸
Total 4,519₸

1 Like

Same problem
Payment number: 3550584227033009608
Purchased :Oct 20 at 17:03
Subtotal 812₸
Tax 97₸
Total 909₸

Same problem
Номер платежа: 3417728038007369529

Куплено: 18 окт в 21:30

Diablo® IV - 1000 ед. Платины - 4 035₸

Промежуточный итог 4 035₸
Налог 484₸
Всего 4 519₸
1 Like

Same problem
Payment number: 3550584227033009608
Purchased: Oct 20 at 17:03

Subtotal 812₸
Tax 97₸
Total 909₸

same problem :frowning:

Transaction ID: 3471771333090860432

Purchased: Oct 20 @ 6:19pm

Diablo® IV - 1000 Platinum - 4 035₸

Subtotal 4 035₸
Tax 484₸
Total 4 519₸
1 Like

Same problem , Steam support sends to Blizzard, Blizzard support sends to Steam

2 Likes

Same for me
Номер платежа: 3422231637652279734
Куплено: 20 окт в 14:15
Diablo® IV - 1000 ед. Платины - 4 035₸

Промежуточный итог 4 035₸
Налог 484₸
Всего 4 519₸

1 Like

Steam support sends to Blizzard, Blizzard support sends to Steam

Just like my case. So Steam just took the money, didn’t send info about it to Blizzard and basically robbed all of us.

1 Like

Seems like I figured out how it works. Blizzard set their platinum in Steam as ingame items, not as currency. So the purchase just adds this “item” to your inventory. I can see it in my inventory history but this item is hidden for me. Maybe because I don’t have Diablo IV on my Steam account. Maybe if you have this game, you can “use” this “item” from your inventory and it may work. I can’t check it out.

Well I’m glad that I bought the smallest pack just for test.
But the fact that Blizzard marked ingame currency as ingame items is cheesy. I shouldn’t be allowed to buy it but I can. You can buy it even if you didn’t link your Battle.Net account and you will never get your money back.

Transaction ID: 3229702753583404663

Purchased: Oct 20 @ 10:57A.M.

Diablo® IV - 2800 Platinum: 2500 + 300 Platinum Bonus - 10 088₸

|Subtotal|10 088₸|
|Tax|1 211₸|
|Total|11 299₸|

Transaction ID: 3289375448642818351

Purchased: Oct 20 @ 5:26pm

Diablo® IV - 5700 Platinum: 5000 + 700 Platinum Bonus - 20 178₸

Subtotal 20 178₸
Tax 2 421₸
Total 22 599₸

same problem

Payment number: 3611382821988452200
Purchased: 19 Oct at 16:44
Diablo® IV - 1000 units. Platinum - 4,035₸

Subtotal 4,035₸
Tax 484₸
Only 4,519₸

Buying platinum does not work from the game on Steam and from Steam, if you buy it, the money is withdrawn, but the currency is not added to the game.
3217317854589183662 transaction

I would like to hear the opinion of the person who purchased the game on Steam and platinum in the same place

Me too, but I don’t know anyone who made it. Maybe it works in a proper way.

Bought currency in Steam, no currency in game.
Please fix this.

Guys, did you get your problem resolved ?
Wanted to clarify, how much time should I wait for it to be fixed ?

Writin g also to support directly.

Thanks.



Transaction ID: 3350174043617241358

Purchased: Oct 21 @ 4:26am

Diablo® IV - 5700 Platinum: 5000 + 700 Platinum Bonus - 1 416₴

Subtotal 1 416₴
Tax 283₴
Total 1 699₴

Номер платежа: 3662048317807876551
Куплено: 20 окт в 2:51
Diablo® IV - 500 ед. Платины - 2 017₸

Промежуточный итог 2 017₸
Налог 242₸
Всего 2 259₸