[Main Thread] Buying Platinum in Steam (Oct 18th 2023)

Technical Support
44

The same problem.

交易号：3345670443965585404
购买日期: 10 月 18 日 上午 10:24
Diablo® IV - 11500白金币：10000 + 1500（额外赠送） - ¥ 693.00

总计 ¥ 693.00

46

Buying platinum does not work from the game on Steam (error code 332008) and from Steam, if you buy it, the money is withdrawn, but the currency is not added to the game.

Transaction ID: 3430112937012359115

Purchased: Oct 19 @ 22:27

Diablo® IV - 1000 Platinum - 4 035₸

Subtotal 4 035₸
Tax 484₸
Total 4 519₸
47

The same problem.
Номер платежа: 3397461839696804765
Куплено: 20 окт в 22:28
Diablo® IV - 200 ед. Платины - 812₸

Промежуточный итог 812₸
Налог 97₸
Всего 909₸

48

I found a person with a steam game, says the same problem.Platinum is in the inventory, but it cannot be activated

49

+++

Номер платежа: 3609131022196652981
Куплено: 21 окт в 11:42
Diablo® IV - 200 ед. Платины - 812₸

Промежуточный итог 812₸
Налог 97₸
Всего 909₸

Номер платежа: 3609131022197035925
Куплено: 21 окт в 13:02
Diablo® IV - 200 ед. Платины - 812₸

Промежуточный итог 812₸
Налог 97₸
Всего 909₸

50

I wonder if this person is from Russia or not.
Support said that maybe I can’t receive my platinum because I play from Russia which has trade restrictions.

51

Payment Number: 3620390021254537782
Bought: 20 Oct at 14:00
Diablo® IV - 1,000 units. Platinum - 4,035₸
Subtotal 4,035₸
Tax 484₸
Total 4,519₸

52

Imagine being such a tool to purchase platinum… Salty cost of the game should of have been enough.

53

same problem
Payment Number: 3325404245671124240
Purchased: Oct 21 at 15:43
Diablo® IV - 500 units. Platinum - 2 017₸
Diablo® IV - 500 units. Platinum - 2 017₸

Interim total 4,034₸
Tax 484₸
Total 4,518₸

1 Like
54

Judging by this forum, it doesn’t matter. I’m from Kazakhstan.

55

Good afternoon, I bought a small amount of coins in Diablo 4 (on the trial version, many wrote that the purchase did not work), bought through the Steam client, in the section: ITEMS FOR THIS GAME. The purchased coins were not credited to the account.
If you make a purchase through the game client, you will receive an error message 332008.
The quantity is small, since I bought it on trial. I hope you fix the purchase, Steam receipt number: 3540451127872982252

56

3525814429068866039
3525814429068866787
Nomber pay give me pls my platina

57

I don’t know about you, but I took a refund.
How much time has passed already? Not only do you have to pay for the game again, but they also block payments due to racist stupid laws.
This is ridiculous
Just political clowns

1 Like
58

same here
Номер платежа: 3292753148348932695
Куплено: 18 окт в 10:15
Diablo® IV - 500 ед. Платины - 2 017₸

Промежуточный итог 2 017₸
Налог 242₸
Всего 2 259₸

59

Bought game and platinum on Steam.
Same problem:

Transaction ID: 3227450953766933931

Purchased: Oct 20 @ 11:54am

Diablo® IV - 1000 Platinum - 4 035₸

Subtotal 4 035₸
Tax 484₸
Total 4 519₸

@blizzard please solve this problem

60

How did you do it ? And what region do your steam and battlenet accounts have ?

1 Like
61

Transaction ID: 3414350439928069463
Purchased: 21 October 2023 @ 18:00 +03(tr)
Diablo® IV - 11.500 Platin: 10.000 + 1500 Bonus Platin

1 Like
62

I bought both the game and the platinum. Only platinum purchases do not appear. Blizzard makes you wait 24 hours for the platinum to appear… It doesn’t appear and then Steam no longer wants to accept the refund, it’s a complete scam. I have lost 60 dollars in platinum, neither Blizzard nor Steam want to take charge

2 Likes
63

Номер платежа: 3382825140888657706

Куплено: 18 окт в 10:33

Diablo® IV - 500 ед. Платины - 2 017₸

Промежуточный итог 2 017₸
Налог 242₸
Всего 2 259₸
64

Номер платежа: 3582109424420634593
Куплено: 20 окт в 16:01
Diablo® IV - 1000 ед. Платины - 4 035₸

Промежуточный итог 4 035₸
Налог 484₸
Всего 4 519₸